BLANCA ZAVALA
Los Angeles,CA
Summary
Medical Assistant / Surgical Scheduler with specialization in Cardiology or Specialty. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrate ability to handle challenges, responsibility and situations well. Bilingual: English and Spanish.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Richard L. Hoffman, M.D.
09.2011 - 03.2024
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Obtain insurance verifications, pre-authorizations, collected required co-payments.
- Scheduled patient appointments, sent notifications and handled rescheduling needs.
- Answer telephones, distributed mail, faxes and prepared patient files.
- Responsible for scheduling any and all invasive and non-invasive cardiology procedures, assisting in treadmills, holter monitor and event monitoring placement, EKG's, pacemaker checks translating and filling.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Medical Assistant
Simard Cardiology Medical Group
04.2004 - 08.2011
- Performed medical records management, including filing, organizing, faxing and scanning documents.
- Greeted patients warmly and assisted physicians in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
- Answered telephone calls, took messages and distributed messages to appropriate personnel.
- Assisted in treadmills, holter and event monitoring placement, vitals, EKG's, EECP therapy, translate and performed related patient care and office services as necessary in fast-paced cardiology practice.
- Arrange lab work, tests and procedure for patients.
- Transcribed recorded messages, diagnoses or recommendations into patient's medical record.
- Scheduled and confirm patients for diagnostic appointments, consultations and procedures.
- Moved patients through registration process and prepared for clinical staff, maximizing patient flow.
- Review patient charts for completeness, verifying missing information data quality.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
High School Diploma -
CENTURY HIGH SCHOOL
Santa Monica, CA06.2006
MEDICAL ASSISTANT - MEDICAL
United Education Institute
Huntington Park, CA06.2001
Skills
- Professionalism and Ethics
- Maximized office productivity through proficient use of software applications
- EKG's
- Reliable team player
- Fluent in English / Spanish
- Patient Preparation
- Telephone skills
- Medical Equipment Setup
- Vital signs measurement
Timeline
Medical Assistant
Richard L. Hoffman, M.D.
09.2011 - 03.2024
Medical Assistant
Simard Cardiology Medical Group
04.2004 - 08.2011
High School Diploma -
CENTURY HIGH SCHOOL
MEDICAL ASSISTANT - MEDICAL
United Education Institute
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