Blanche M. Ezepik
Hudson
Summary
Professional with strong background in account coordination, adept at managing renewal policies. Proven ability to collaborate effectively with teams to achieve high-impact results. Skilled in account management, communication, and problem-solving, ensuring adaptability to changing needs while maintaining reliability and focus on outcomes.
Overview
31
31
years of professional experience
Work History
Account Coordinator, Commercial Lines
FRED C. CHURCH/ASSURED PARTNERS
Lowell, MA
03.2021 - Current
*Review and Analyze client insurance renewals and report discrepancies
*Communicate and coordinate with internal Account Executives and external insurance underwriters
*Make corrections in EPIC as needed and request corrections to insurance carriers
Client Manager-Personal Lines
FRED C CHURCH INSURANCE
Westford, Mass.
09.2012 - Current
- Provide risk management guidance to clients
- Prepare quotes and sell insurance policies
- Remarket and analyze insurance policies
- Provide outstanding service to clients
Customer Service Representative – Personal Lines
LIBERTY MUTUAL INSURANCE COMPANY
Framingham, Mass.
06.2008 - 09.2012
- Identify and analyze customer needs while providing quality customer service
- Process policyholder transactions
- Evaluate new risks utilizing underwriting guidelines in order to bind coverage
- Recommend coverage enhancements or additional lines
Customer Service Representative/Assistant/Processor
DOWLING & ONEIL INSURANCE AGENCY
Hyannis, Mass.
10.2003 - 05.2008
- Manage 1500 personal lines accounts
- Sell homeowners, auto, watercraft and umbrella policies
- Process payments, cancellations, binders and endorsements
- Prepare quoting and cost estimations for insurance applications
Portfolio Accountant, Defined Contribution Services & Mutual Funds
STATE STREET CORPORATION
Westwood/Boston, Mass.
10.1999 - 12.2001
- Daily reconciliation of custody and accounting balances
- Calculate and report cash availability
- Prepare and audit daily and monthly reports
- Process and review domestic and foreign trading
Office Manager
ROCHE BROS. SUPERMARKETS, INC.
West Roxbury, Mass.
01.1994 - 10.1999
- Train and evaluate the performance of office assistants
- Supervise office associates in the process of customer satisfaction
- Supervise cash handling procedures, such as bank deposits, change orders, cash balancing and returned checks
- Prepare records for accounting, daily and weekly sales, accounts receivable, accounts payable
Education
B.S. - Business Administration
SUFFOLK UNIVERSITY
Boston, Mass.Skills
- Microsoft Office Suite
- Security Transfer Systems
- AMS Services
- Terrace
- Applied EPIC
- Document Locator
- MITEL Connect
- Account analysis
- Multitasking and organization
Training
- CISR Designation
- CPPI Designation
- CPLA Designation
- Certificate in General Insurance
- Dale Carnegie Training
- State Street Institute: Edge Training Program
Timeline
Account Coordinator, Commercial Lines
FRED C. CHURCH/ASSURED PARTNERS
03.2021 - Current
Client Manager-Personal Lines
FRED C CHURCH INSURANCE
09.2012 - Current
Customer Service Representative – Personal Lines
LIBERTY MUTUAL INSURANCE COMPANY
06.2008 - 09.2012
Customer Service Representative/Assistant/Processor
DOWLING & ONEIL INSURANCE AGENCY
10.2003 - 05.2008
Portfolio Accountant, Defined Contribution Services & Mutual Funds
STATE STREET CORPORATION
10.1999 - 12.2001
Office Manager
ROCHE BROS. SUPERMARKETS, INC.
01.1994 - 10.1999
B.S. - Business Administration
SUFFOLK UNIVERSITY