Michelle Hussey
Pflugerville,TX
Summary
Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving overall buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
13
13
years of professional experience
Work History
Insurance Producer
Assured Partners Of Texas
Austin , TX
12.2021 - Current
- Provided detailed information about company insurance products.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Set up policies and completed all documentation.
- Worked in high-volume, competitive sales environment.
- Adhered to all regulations for insurance sales.
- Maintained high standards of customer service by building relationships with clients.
- Obtained underwriting approval by completing application for coverage.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales by 90%
President/CEO
Integrity Network Insurance Group, LLC
Pflugerville, TX
06.2009 - 12.2021
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Supported and supervised team of 10 professionals.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Led operational team in creation, roll out and management of new product lines.
- Increased company growth through collaboration with sales and marketing departments.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Collected premiums on or before effective date of coverage.
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Collected, analyzed and validated agency commissions.
- Provided detailed information about company insurance products.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Worked in high-volume, competitive sales environment.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TX05.2001
Skills
- Persuasive Negotiations
- Business Networking
- Sales Team Training
- Executive Management Support
- Efficient Sales Transactions
- Quote and Proposal Management
- Lead Generation Campaigns
Timeline
Insurance Producer
Assured Partners Of Texas
12.2021 - Current
President/CEO
Integrity Network Insurance Group, LLC
06.2009 - 12.2021
High School Diploma -
Pflugerville High School
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