Blanche Sudduth
Detroit,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 5 years of relevant work experience to the team.
Overview
4
4
years of professional experience
Work History
Patient Registrar
Corewell Health
01.2023 - Current
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Accurately inputted patient and insurance information into company's computer system using Epic.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Coordinated with nursing staff to process and direct patients to appropriate departments
- Used Epic to schedule and manage patient appointments.
Patient Access Rep II
Conifer Healthcare Solutions
06.2022 - 11.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
Pharmacy Technician
Walgreens
09.2021 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
Customer Service
Chic-Fil-A
07.2019 - 08.2020
- Managed over 50 customer orders per day
- Maintained and elevated safety and sanitation standards
- Managed internal relationships between all departments ensuring continuity of service.
- Efficiently prepared food products within company guidelines and according to customer specifications
- Analyzed menus and recipes to support food preparation activities execute and all operations within company guidelines.
- Balanced cash drawer daily and maintained awareness of all promotions and advertisements while implementing company marketing strategies
- Worked closely with leadership teams to ensure consistent execution of projects while consecutively creating culture of excitement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Education
Diploma - General Studies
Crockett Midtown High School of Science & Medicine
571 Mack Ave Detroit06.2019
Skills
- Customer Relationship Management
- Program Promotion
- Personnel Management
- Process Transactions
- Customer Identification Checks
- Profit Margins
- Stocking Shelves
- Patient Screening
- Tact and Sensitivity
- CPT Coding
- Registration Services
- Patient Assessments
- Primary Care
- Patient Relationship-Building
- General Housekeeping Abilities
Timeline
Patient Registrar
Corewell Health
01.2023 - Current
Patient Access Rep II
Conifer Healthcare Solutions
06.2022 - 11.2022
Pharmacy Technician
Walgreens
09.2021 - 08.2022
Customer Service
Chic-Fil-A
07.2019 - 08.2020
Diploma - General Studies
Crockett Midtown High School of Science & Medicine
Similar Profiles
Hayley HoffmanHayley Hoffman
Housekeeper at Corewell HealthHousekeeper at Corewell Health
Maya VarelaMaya Varela
Pediatric Emergency Room Nurse Technician at Corewell HealthPediatric Emergency Room Nurse Technician at Corewell Health
Carly ZondervanCarly Zondervan
Registered Nurse, NICU at Corewell HealthRegistered Nurse, NICU at Corewell Health
Tyler MillerTyler Miller
Lung Transplant Coordinator at Corewell HealthLung Transplant Coordinator at Corewell Health
Kendra DavisKendra Davis
Academic Interventionist at Detroit Public School Community DistrictAcademic Interventionist at Detroit Public School Community District