Blanche Turner
Saginaw,MI
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
McDonald's
02.2023 - 03.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Cashier/Customer Service
Ross Dress For Less
03.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Certified Nursing Assistant/ Phlebotomist
Tri City Urology
08.2017 - 08.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Certified Nursing Assistant - Nursing
Gaston College
Gastonia, NC09.2016
High School Diploma - General Studies
Saginaw High School
Saginaw, MI06.1992
Skills
- Cash handling
- Employee training
- Staff management
- Customer-oriented
- Schedule management
- Document management
- Team supervision
- Problem-solving
- Team leadership
- Positive attitude
- Strong verbal and written communication
Certification
- Certified Nursing Assistant
- Certified Medical Assistant
Timeline
Shift Supervisor
McDonald's
02.2023 - 03.2025
Cashier/Customer Service
Ross Dress For Less
03.2022 - 01.2023
Certified Nursing Assistant/ Phlebotomist
Tri City Urology
08.2017 - 08.2020
Certified Nursing Assistant - Nursing
Gaston College
High School Diploma - General Studies
Saginaw High School
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