BLANDIE DENIS
Coconut Creek,USA
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
2026
2026
years of professional experience
Work History
Aesthetic/Medical Assistant
Dr. Morris
10.2024 - Current
- - Perform patient intake, including vitals and medical history.
- - Administer injectable treatments and request blood work.
- - Manage prior authorizations and coordinate patient care plans.
- - Operate advanced aesthetic devices: Emsella Chair, Emface, Emsculpt Neo, and Exomind.
- - Support physician during aesthetic and clinical procedures, ensuring patient comfort and procedural efficiency.
- - Trained in Biotracker system for accurate patient tracking and treatment documentation.
Customer Service Representative/Claims
Aetna Healthcare
09.2018 - 08.2021
- - Listening to customer complaints or concerns and working to resolve their issues.
- - Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- - Ensure customer satisfaction and provide professional customer support.
- - Demonstrated excellent communication skills, both verbal and written, to effectively interact with customers.
- - Interpreted policy language and analyzed claim data to ensure accurate and timely resolution of claims.
- - Monitored and reported on claim status and performance metrics to management.
Medical Assistant
Doctor's Health Group of South Florida
03.2016 - 09.2018
- - Collection, abstraction, and research of annual HEDIS data.
- - Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height, and weight.
- - Administered injections per physician orders while adhering to safety guidelines.
- - Obtained patient medical histories for inclusion in records.
Data Entry Coordinator
Arcadia Medical Center
Miami Gardens, FL
2014 - 2016
- Coordinated data entry processes to ensure accuracy and timely completion of projects.
- Developed and maintained database management systems for efficient data organization.
- Trained new team members on data entry software and best practices for accuracy.
- Implemented quality control measures to enhance data integrity across multiple platforms.
- Managed sensitive information with utmost discretion, maintaining confidentiality at all times.
Education
Bachelor of Arts - Health Services Administration
Keiser University
07.2021
Medical Assistant Technician Program - undefined
Concorde Career Institute
11.2016
Skills
- Strong knowledge of HEDIS
- Medical Billing
- HIPAA & OSHA Compliant
- CPT & ICD-10 codes
- Microsoft Excel
- Data Analysis
- Quality Control
- Claims File Documentation
- Healthcare Common Procedure Coding System (HCPCS)
- Customer Relations
Timeline
Aesthetic/Medical Assistant
Dr. Morris
10.2024 - Current
Customer Service Representative/Claims
Aetna Healthcare
09.2018 - 08.2021
Medical Assistant
Doctor's Health Group of South Florida
03.2016 - 09.2018
Bachelor of Arts - Health Services Administration
Keiser University
Medical Assistant Technician Program - undefined
Concorde Career Institute
Data Entry Coordinator
Arcadia Medical Center
2014 - 2016