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The Program Manager at Richcroft, Inc. is responsible for the management of 5 licensed homes, residential supervisors, and direct care staff. The primary job functions include:

• Overall management of the assigned homes.
• Ensuring the health and safety needs of individuals receiving services are met.
• Writing outcomes, goals, and strategies as part of the Individual Planning process.
• Conducting one-on-one supervision meetings with Residential Supervisors.
• Using the agency's database for accurate and timely data input.
• Ensuring staff are scheduled for shifts and using the time management system.
• Being on-call 24/7 for assigned homes.
• Conducting quarterly home visits and follow-up actions on identified issues.
• Ensuring staff understand and work toward fulfilling the agency's mission.
• Participating in management team meetings and DDA-sponsored meetings, orientations, and trainings.
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• Provided individualized support to clients, enhancing daily living skills and promoting independence.
• Collaborated with multidisciplinary teams to develop and implement personalized care plans for clients.
• Monitored client activities and behaviors, ensuring safety and compliance with health regulations.
• Facilitated communication between clients, families, and service providers to address concerns efficiently.

• Administered patient care, including medication administration and vital sign monitoring.
• Collaborated with multidisciplinary teams to develop individualized patient care plans.
• Educated patients and families on health management and disease prevention strategies.
• Mentored junior nursing staff, enhancing clinical skills and fostering teamwork.