Blane Erickson
St. Cloud,MN
Summary
Accomplished General Manager with a proven track record at RadioShack, enhancing sales growth and profitability through strategic planning and effective team leadership. Skilled in staff development and customer relations, I excel in creating positive work environments and achieving organizational goals. Expert in retail operations management, my approach significantly improves customer satisfaction and team performance.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Batteries Plus
Sauk Rapids, MN
06.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Manager
RadioShack
Maple Grove, MN
04.2007 - 07.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
High School Diploma - General Studies
Elk River Senior High School
Elk River, MN05.2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Retail operations management
- Strategic planning
- Staff development
- Sales growth
- Orientation and training
- Sales reporting
- Employee performance evaluations
- Employee performance evaluation
- Project management abilities
Timeline
Assistant Manager
Batteries Plus
06.2014 - Current
General Manager
RadioShack
04.2007 - 07.2014
High School Diploma - General Studies
Elk River Senior High School