Blas Garcia
Minneapolis,MN
Summary
Dedicated professional with strong skills in customer service, inventory management, and sales. Proven ability to enhance customer experiences while training new associates and conducting inventory audits. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Experienced retail professional known for exceptional customer service and effective training skills. Proficient in conducting inventory audits. Results-driven sales associate with over six years of experience in retail and customer service. Expertise in problem-solving, team collaboration, and inventory management. Committed to delivering exceptional service and training associates to achieve store goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate/Customer Service Representative
Batteries Plus Bulbs
Las Vegas, Nevada
01.2012 - 01.2018
- Educated customers on battery care and energy-efficient lighting options.
- Conducted regular inventory audits to prevent stock discrepancies.
- Provided exceptional customer service to enhance shopping experience.
- Trained new sales associates on store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Replaced damaged screens and components on various mobile devices.
- Utilized specialized tools for precision repairs and assembly tasks.
- Trained new associates on product knowledge and effective sales techniques.
Sales Associate
RadioShack
Las Vegas, Nevada
01.2010 - 01.2012
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Attended weekly team meetings to review performance goals and objectives.
Retail Sales Associate
AutoZone
Las Vegas, Nevada
01.2008 - 01.2010
- Operated point-of-sale system for efficient transaction processing and customer service.
- Educated customers on product features, benefits, and maintenance procedures for vehicles.
- Handled customer inquiries and resolved issues to enhance overall shopping experience.
- Maintained store organization by restocking shelves and arranging merchandise displays
Education
GED -
Rancho High School
Las Vegas, NV01-2009
Skills
- Customer service
- Inventory management
- Upselling strategies
- Stock management
- Electronic device repair
- Component replacement
- Customer support
- Forklift operation
- Attention to detail
- POS system operation
- Inventory cycle counting
- Loading and unloading
- Pallet jack operation
- Phone etiquette
- Excellent people skills
- Shipment processing
- Store opening and closing
Certification
- forklift certified
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate/Customer Service Representative
Batteries Plus Bulbs
01.2012 - 01.2018
Sales Associate
RadioShack
01.2010 - 01.2012
Retail Sales Associate
AutoZone
01.2008 - 01.2010
GED -
Rancho High School