Blas Lopez
El Paso,TX
Summary
Solution-focused IT Technical Support Specialist known for high productivity and efficient task completion. Possess specialized skills in network troubleshooting, software installation, and cybersecurity measures. Excel in problem-solving, time management, and communication, ensuring smooth technological operations and user satisfaction.
Overview
4
4
years of professional experience
Work History
IT Support Specialist
General Dynamics Informations Technology
El Paso, TX
11.2023 - 07.2025
- Demonstrated advanced product knowledge to solve customer issues.
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
- Developed and implemented security policies, procedures and standards to protect the organization's information systems from unauthorized access, modification and destruction.
Sales & Marketing Coordinator
IFE Scouting
Remote , TX
01.2021 - 11.2023
- Managed budgets associated with advertising campaigns or other projects.
- Identified opportunities for cross-selling additional products or services.
- Performed administrative tasks such as scheduling appointments or updating databases.
Education
BBA - Business Administration
The University of Texas At El Paso
El Paso, TX12-2022
Languages
English
Professional
Spanish
Professional
Timeline
IT Support Specialist
General Dynamics Informations Technology
11.2023 - 07.2025
Sales & Marketing Coordinator
IFE Scouting
01.2021 - 11.2023
BBA - Business Administration
The University of Texas At El Paso
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