Blayson Mahon
Pasadena,TX
Summary
Dynamic hospitality professional skilled in bartending, barista services, and retail leadership. Expertise in mixology, customer engagement, and inventory control enhances team training and operational support. Prepared to elevate service in high-end environments while embracing new challenges. Strong work ethic and adaptability facilitate efficient, independent contributions.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Store Lead
Black Rock Coffee Bar
Pasadena, Texas
02.2026 - Current
- Supervised daily store operations, ensuring exceptional customer service standards.
- Trained new team members on store policies and sales techniques to ensure consistent service quality.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed inventory levels and enforced proper stock rotation on shelves.
- Assisted in visual merchandising, enhancing product displays and overall store aesthetics to attract customers.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Collaborated with management on promotional events to enhance sales initiatives.
- Monitored store performance metrics, identifying trends in sales profitability and customer satisfaction for informed decision-making.
Shift Lead
Black Rock Coffee Bar
Webster, Texas
03.2024 - 02.2026
- Provided prompt, friendly, and knowledgeable service to diverse customers in high-volume coffee shop
- Operated espresso machines and brewed coffee while preparing baked goods to meet company standards
- Processed cash transactions and provided accurate change efficiently in fast-paced environment
- Executed opening and closing procedures to ensure smooth operation of coffee shop, including restocking supplies, cleaning, and maintaining equipment
Bartender
Preamble Lounge & Craft House
04.2023 - 03.2024
- Provided high-level service to guests in a fast-paced, upscale bar environment
- Mixed, garnished, and served drinks to patrons, ensuring high quality and presentation in all beverages
- Delivered personalized and attentive service to guests, fostering repeat business and enhancing customer loyalty
- Managed cash and credit transactions, ensuring accuracy and efficiency in handling payments
- Assisted in inventory management by restocking supplies and ordering new products to maintain optimal stock levels
- Followed all safety and sanitation regulations to maintain a clean and safe bar area
Education
High School Diploma -
Sam Rayburn High School
06-2019
Skills
- Sales analysis
- Inventory management
- Visual merchandising
- Coffee brewing techniques
- POS and cash register operations
- Credit card processing
- In-store promotions
- Shift scheduling
- Scheduling coordination
- Team briefings
- Safety and sanitation compliance
- Multitasking abilities
- Fast-paced adaptability
- Problem-solving
- Team collaboration
- Communication skills
- Customer satisfaction
Certification
- TABC
- Food Handlers
Timeline
Store Lead
Black Rock Coffee Bar
02.2026 - Current
Shift Lead
Black Rock Coffee Bar
03.2024 - 02.2026
Bartender
Preamble Lounge & Craft House
04.2023 - 03.2024
High School Diploma -
Sam Rayburn High School