Joshua Dycus
Hickory Hills,IL
Summary
Results-driven Store Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Store Lead
Walmart
Chicago, IL
03.2023 - Current
- Performed daily audits of the store's physical condition, cleanliness, product placement, pricing accuracy.
- Created weekly reports detailing sales figures and other pertinent information related to the store's performance .
- Implemented strategies to reduce shrinkage rates within the store.
- Worked closely with vendors to ensure quality products were delivered on time.
- Supervised team members on their assigned tasks throughout the day.
- Served as a role model for other employees by demonstrating superior work ethic.
- Conducted daily store operations including opening and closing procedures, cash handling, register operations, and inventory management.
- Addressed any employee issues or concerns in a timely manner.
- Managed staff scheduling for optimal coverage during peak hours.
- Regularly communicated with upper management regarding operational matters affecting the business.
- Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Store Lead
Walmart
Forest Park, Illinois
10.2022 - 03.2023
- Performed daily audits of the store's physical condition, cleanliness, product placement, pricing accuracy.
- Created weekly reports detailing sales figures and other pertinent information related to the store's performance .
- Implemented strategies to reduce shrinkage rates within the store.
- Worked closely with vendors to ensure quality products were delivered on time.
- Served as a role model for other employees by demonstrating superior work ethic.
- Assisted in hiring and training new employees.
- Analyzed sales data to identify trends in order to optimize stock levels accordingly.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
Food Coach
Walmart
Chicago, Illinois
05.2020 - 03.2023
- Monitored inventory levels and stock shelves with new merchandise.
- Conducted weekly meetings with staff members to discuss performance goals.
- Assisted customers with product selection when needed or requested.
- Evaluated employee performance regularly and provided feedback on areas for improvement.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Scheduled shifts for employees based on business needs while adhering to labor laws.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Maintained cleanliness of store by delegating tasks to the cleaning crew.
- Ensured compliance with all health, safety, and sanitation regulations.
- Consistently had great profits in the fresh department with monthly inventory’s .
- Grand opened the first Walmart community Academy
Education
GED -
Wright College
Chicago, Illinois06-2010
Skills
- Inventory management
- Sales analysis
- Cash handling
- Vendor relations
- Shrink reduction
- Customer engagement
- Team leadership
- People driven leader
Timeline
Store Lead
Walmart
03.2023 - Current
Store Lead
Walmart
10.2022 - 03.2023
Food Coach
Walmart
05.2020 - 03.2023
GED -
Wright College