Marissa Hutchings
Roy
Summary
Reliable sales professional offering 10+ years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution.
Overview
8
8
years of professional experience
Work History
Store Lead
Walmart
Taylorsville
03.2020 - Current
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Assistant Manager
Walmart
Syracuse
09.2016 - 09.2021
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Store Co-Manager
Walmart
Clinton
09.2019 - 03.2021
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Hired, trained and evaluated personnel in sales and marketing.
Education
High School Diploma -
Gallup Central High School
Gallup, NM05.2008
Skills
- Merchandising
- Employee management
- Inventory management
- Order fulfillment
- Inventory audits
- Retail merchandising
- Conflict resolution
- Teambuilding
- Planning and Coordination
- Critical thinking
- Excellent work ethic
- Verbal and written communication
- Collaboration
- Reading comprehension
- Written Communication
Timeline
Store Lead
Walmart
03.2020 - Current
Store Co-Manager
Walmart
09.2019 - 03.2021
Assistant Manager
Walmart
09.2016 - 09.2021
High School Diploma -
Gallup Central High School