Magdy Elsayed
Deltona,FL
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in inventory management and team leadership. Proven track record of enhancing sales through strategic visual merchandising and effective employee training. Committed to operational efficiency and delivering exceptional customer service, consistently achieving store performance goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Lead
Walmart
Ormond Beach, FL
06.2022 - Current
- Assisted customers with inquiries and provided product recommendations.
- Managed inventory levels to support product availability on the sales floor.
- Coordinated merchandise displays to enhance customer engagement and sales appeal.
- Organized team meetings to communicate updates and discuss store initiatives.
- Served as a role model for other employees by demonstrating superior work ethic.
- Regularly communicated with upper management regarding operational matters affecting the business.
- Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
- Developed strategies to increase sales and improve efficiency of store processes.
- Worked closely with vendors to ensure quality products were delivered on time.
Assistant Manager
Walmart
New Smyrna Beach, FL
06.2020 - 09.2022
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised team members on best practices and customer service.
- Coordinated inventory management and conducted stock counts regularly.
- Assisted in developing promotional displays to enhance product visibility.
- Resolved customer inquiries and maintained a positive shopping experience.
- Analyzed sales data to identify trends and optimize merchandise placement.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Department Manager
Walmart
Sanford, FL
04.2012 - 06.2020
- Managed daily operations and workflow for department staff and resources.
- Coordinated team schedules to ensure adequate coverage and support.
- Oversaw training programs for new employees on departmental procedures.
- Implemented inventory management practices to optimize stock levels.
- Facilitated communication between departments to align goals and objectives.
- Monitored compliance with company policies and safety regulations.
- Developed strategies to improve efficiency in departmental processes.
Sales Associate
Wlamart
DeLand, FL
09.2009 - 04.2012
- Assisted customers with product inquiries and provided recommendations.
- Organized merchandise displays to enhance store appearance and accessibility.
- Operated cash registers and processed customer transactions efficiently.
- Maintained inventory levels by restocking shelves and tracking product availability.
- Collaborated with team members to ensure a smooth shopping experience.
Education
Bachelor of Science - Business Administration
Cairo University
Cairo, Egypt08-1990
Skills
- Inventory management
- Visual merchandising
- Sales analysis
- Team leadership
- Employee training
- Customer service
- Vendor relations
- Operational efficiency
- Process improvement
- Data analysis
- Goal setting and achievement
- Employee engagement
- Loss prevention strategies
- Store operations
Certification
- Food Safety certification Safety
- Health Insurance Portability (HIPAA)
- Occupational Safety and Health Administration (OSHA)
- Hazardous Materials Certified
Languages
English
Professional
Spanish
Limited
French
Limited
Arabic
Professional
Timeline
Store Lead
Walmart
06.2022 - Current
Assistant Manager
Walmart
06.2020 - 09.2022
Department Manager
Walmart
04.2012 - 06.2020
Sales Associate
Wlamart
09.2009 - 04.2012
Bachelor of Science - Business Administration
Cairo University