Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Host
Austins Restaurant & Bar
08.2019 - Current
Answered various questions from customers, regarding hours, reservations, special requests, and even the menu.
Maintaining a thoroughly cleaned restaurant, especially making sure to pay attention to tables.
Making sure to provide an environment where customers feel welcomed, comfortable, and almost as though they're right at home.
Took reservations by phone, and making sure to adhere to special requests in the best of our abilities.
Keeping all of the servers as balanced as possible, to ensure they all are sat fairly and accordingly.
Food Service Worker
Dairy Queen (Treat)
06.2019 - 08.2019
Maintained clean, trash-free workspaces to maximize productivity and safety.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Bachelor of Arts - History, With A Certification in Social Studies Ed
West Chester University of Pennsylvania
West Chester, PA
06.2026
High School Diploma -
Wilson High School
West Lawn, PA
06.2022
Skills
Shift Management
Guest Satisfaction & Customer Service
Front-of-House Coordination
Dining Area Maintenance
Timeline
Host
Austins Restaurant & Bar
08.2019 - Current
Food Service Worker
Dairy Queen (Treat)
06.2019 - 08.2019
Bachelor of Arts - History, With A Certification in Social Studies Ed