Blenton Lafleche
Miami,FL
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with a high degree of diplomacy and problem-solving acumen. Upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
University of Miami Health System
Miami, FL
12.2018 - Current
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at the time of service.
- Answered phones promptly and professionally.
- Scanned documents into an electronic medical records system.
- Maintained confidentiality of all patient information by HIPAA regulations.
- Greeted patients and visitors courteously and professionally.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Verified demographics and insurance information to register patients in the computer system.
- Created new patient accounts in EMR system as needed.
Office Assistant Intern
Loews Miami Beach Hotel
Miami Beach, FL
06.2015 - 12.2018
- Greeted visitors and provided assistance with inquiries.
- Processed invoices, expense reports, and other financial documents.
- Scheduled appointments for staff members with clients or customers.
- Maintained a clean, professional environment within the office space.
- Prepared mailings by printing labels, stuffing envelopes, and affixing postage stamps.
- Developed PowerPoint presentations for use during business meetings.
- Assisted in the preparation of materials for meetings and presentations.
Education
Bachelor of Arts - Business Administration
Miami Dade College
Miami, FL04-2026
Associate of Arts - Business Administration
Miami Dade College
Miami, FL04-2024
Skills
- Financial Procedures Adherence
- Customer Service
- Multitasking and Organization
- Training Coordination
Certification
- Certification in Business Adminstration.
References
References available upon request.
Timeline
Patient Access Representative
University of Miami Health System
12.2018 - Current
Office Assistant Intern
Loews Miami Beach Hotel
06.2015 - 12.2018
Bachelor of Arts - Business Administration
Miami Dade College
Associate of Arts - Business Administration
Miami Dade College
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