BLESSING EMMANUEL OKON
Dallas,Texas
Summary
I am reliable, service-focused professional with excellent acumen and customer service skills. I believe in making a difference in customers’ experiences while maintaining the integrity of work environment, workforce productivity and performance research to maximize stake holders’ market share and profitability.
Overview
16
16
years of professional experience
Work History
Mental Health Technician
States Department of Health and Disability Services
01.2019 - Current
- Assist clients with compassionate care and crisis intervention and escalation when patients are in manic modes of their symptoms.
- Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks, provides pre- and post-operative care.
- Adhered to safety guidelines; completed hospital’s three-hour Patient Safety Training Program.
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.
- Compliance with HIPAA standards in all patient documentation and interactions.
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care and excellent customers’ services
Mental Health Technician
Sundance Behavioral Health Hospital
01.2017 - 01.2018
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
- Display strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post-operative care.
- Adhere to safety guidelines; completed hospital’s three-hour Patient Training Program.
- Ensure the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.
- Comply with HIPAA standards in all patient documentation and interactions. Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care and excellent customers’ services.
Store Manager
Goodwill Electronic Outlets Eket, Nigeria
01.2016 - 01.2017
- Team leadership, Planning, Organizing, Staff motivating, Training, Conflict resolving, Situation analyst and Decision coordinator.
Accounts Supervisor
Stagiest International Agencies, Nigeria
01.2010 - 01.2016
- Accounts Payable, Accounts Receivable and Revenue Tracking, Payroll, Finance Reporting, Financial Statements and Financial Controls.
Education
Bachelor of Science - Management
University of Calabar
CNA - undefined
Centric Nursing Institute
Dallas, TexasSkills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
Timeline
Mental Health Technician
States Department of Health and Disability Services
01.2019 - Current
Mental Health Technician
Sundance Behavioral Health Hospital
01.2017 - 01.2018
Store Manager
Goodwill Electronic Outlets Eket, Nigeria
01.2016 - 01.2017
Accounts Supervisor
Stagiest International Agencies, Nigeria
01.2010 - 01.2016
CNA - undefined
Centric Nursing Institute
Bachelor of Science - Management
University of Calabar
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