Blessing Rose
Las Vegas
Summary
Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Wendys Fast Food Restaurants
01.2024 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
Director
Chick Fil A
01.2022 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
RSR Merchandiser Specialist
SAS Retail Services
06.2020 - 01.2022
- Unloaded materials and goods at designated locations for best project availability.
- Communicated with floor managers to determine merchandise placement.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Established strong vendor relationships to maintain and support business.
- Collaborated with store managers to determine best placements.
- Improved inventory management through regular stock audits, accurate documentation, and efficient replenishment processes.
- Implemented planogram changes according to corporate guidelines while maintaining visual appeal of the sales floor.
General Manager
Whataburger
12.2014 - 09.2019
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Homeschooling
Skills
- Complex Problem-Solving
- Productivity Performance
- Managing Cash Register
- Schedule Preparation
- Job Assignments
- Team Leadership
- Employee Training
- Overseeing Employees
- Attention to Detail
- Meal Preparation
- Take Orders
- Health Inspections
- OSHA Guidelines
- Cooking Procedures
- Safe Work Practices
- Food and Beverage Service
- Money Handling
- Food Allergies
- POS Systems
- Bank Deposits
- Customer Service
- Proper Food Storage
- Kitchen Station Cleanliness
- Minimize Waste
- Sandwich Preparation
Certification
- Certified ServSafe EXP 5-15-2028
Contact
Las Vegas, NV 89103
Timeline
General Manager
Wendys Fast Food Restaurants
01.2024 - 01.2025
Director
Chick Fil A
01.2022 - 12.2023
RSR Merchandiser Specialist
SAS Retail Services
06.2020 - 01.2022
General Manager
Whataburger
12.2014 - 09.2019
Homeschooling
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