Blessyng Hernandez
Summary
Dependable professional with experience in payment processing and customer service. Known for ensuring accuracy in transactions. Ready to leverage expertise to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Payment Processor
Scott & Associates P.C
Carrollton
05.2025 - 04.2026
- Processed customer payments with accuracy and efficiency, ensuring secure transactions using specialized software.
- Processed payments for customers in a timely manner, ensuring that all deadlines were met.
- Ensured correctness and accuracy of postings and documents, maintaining compliance with payment processing standards.
- Prepared bank deposits by verifying fund availability, facilitating timely postings.
- Assisted in training new employees on the principles of processing payments accurately and securely.
Pharmacy Technician
CVS Pharmacy
Irving
08.2022 - 05.2025
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Utilized pharmacy software for accurate prescription entry and efficient patient record management.
- Verified prescriptions and drug labels, documents and packages.
- Ensured compliance with safety protocols and regulatory standards in the pharmacy.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Organized and maintained electronic and manual filing systems for prescriptions, ensuring easy retrieval.
- Addressed customer complaints promptly while upholding professionalism, enhancing customer satisfaction.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Cashier
Ross Dress for Less
Addison
06.2022 - 12.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries, ensuring satisfaction through exceptional service.
- Managed returns and exchanges while maintaining customer satisfaction.
- Greeted customers, addressing questions about store products and services to enhance their shopping experience.
- Stocked shelves and organized merchandise to improve store presentation and accessibility.
Customer Service Representative
Domino's Pizza
Farmers Branch
01.2020 - 05.2022
- Resolved customer inquiries, delivering accurate information on products and services to enhance customer satisfaction.
- Processed customer orders promptly, ensuring order accuracy to maintain high service standards.
- Coordinated with team members to efficiently fulfill customer orders, contributing to a streamlined service experience.
- Maintained cleanliness and organization of workstations throughout shifts.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications
- Operated the pizza oven, ensuring pizzas were cooked to order.
Education
High School Diploma -
RlTurner High School
Carrollton, TX05-2021
Skills
- Payment transactions
- Refund processing
- Transaction verification
- Dependability
- Client relations
- Data entry
- Prescription verification
- Medication dispensing
- Proper labeling procedures
- Proper labeling
- Customer assistance
- Payment posting
- Refunds and exchanges
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Payment Processor
Scott & Associates P.C
05.2025 - 04.2026
Pharmacy Technician
CVS Pharmacy
08.2022 - 05.2025
Cashier
Ross Dress for Less
06.2022 - 12.2022
Customer Service Representative
Domino's Pizza
01.2020 - 05.2022
High School Diploma -
RlTurner High School