Bliss Thrasher
West Monroe,LA
Summary
Compassionate and energetic professional with a proven track record in delivering exceptional customer service, eager to enhance daily operations within a dynamic healthcare organization. Proficient in Greenway, MS Excel, and MS Word, with a typing speed of 30 WPM. Strong written and verbal communication skills, effective time management, and meticulous attention to detail support a commitment to excellence in data entry and administrative tasks. Recognized on the Ultimate Medical Academy Dean's List for outstanding academic performance in 2025.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Service Worker
Americare
01.2021 - Current
- Performed tasks to assist client with activities of daily living, such as preparing meals and assisting with dressing
- Performed minor house chores for client
- Documented daily all tasks performed onto daily log sheets
- Transported client to and from all doctor appointments
- Adhered to HIPAA rules and regulations
- Participated in any training mandated by the state
Administrative Assistant/Secretary
City of West Monroe
10.2013 - 05.2020
- Handled incoming and outgoing telephone calls and returned phone calls.
- Managed general administrative activities to ensure efficient day-to-day operations of the office.
- Processed in-person utility payments and mail payments.
- Generated work orders and followed up with customers regarding work orders.
- Wrote letters to local organizations on behalf of customers needing assistance.
- Prioritized and managed workload to meet deadlines and provided professional customer service.
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, FL06-2026
GED -
Even Start
West Monroe, LA05-2000
Skills
- Medical Office Procedures
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Medical Billing
- Revenue Cycle Management
- Electronic Health Records (EHR)
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
Certification
- Coursera – Online, CA
- Google IT Support
- A five course program, developed by Google, that includes hands-on, practice-based assessments, preparing for entry-level IT Support position.
Timeline
Direct Service Worker
Americare
01.2021 - Current
Administrative Assistant/Secretary
City of West Monroe
10.2013 - 05.2020
Diploma - Medical Billing and Coding
Ultimate Medical Academy
GED -
Even Start