Brenda L. Power

* Customer Service Agent - (14.5 years) Excelling at Customer Service, Handling Information & Inquires, Aircraft preparations, Communication with multiple workgroups, Problem resolution, Diversity , Monitoring customer safety while boarding & deplaning , Assisting passengers in a courteous & friendly manner, Driving the Jetway for meeting and departure of aircraft.

* Cargo Agent (2 years)

Coordinating transportation & logistic details with USPS, shipping & freight companies, Building and Breaking down of pallets and Skids using forklift and pallet jacks, Netting of skids for transportation on Aircraft & Semi trucks, Detailed training in Dangerous Goods & Pet Safe program.

* Ramp Agent (11 years)

Marshalling Aircraft, Loading, Unloading, Sorting & Transferring of baggage, mail & freight, Pushback & Towing of Aircraft, Maintaining of all Ground Equipment.

**All positions above were being a part of a TEAM that was responsible for the Safety and Security of Aircraft, Passengers & Coworkers.

• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously