Blu Anderson
Fort Worth,TX
Summary
I'm fun! And Professional, with strong developed skills in customer service and hospitality. I'm mainly Known for my quick and honest communication skills at the workplace, and reliability. I Work my best with a strong team but I'm not helpless alone either, so long as I fully understand what I'm doing. With my three years of hotel FD agent skills ive developed some good multitasking, and problem-solving skills and focusing on keeping a good environment for myself, coworkers and guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Courtyard by Marriott
06.2024 - Current
- I'm the hotel front desk receptionist here at Marriott, I take phone calls for any issues a guest may have such as refunds, changing cards on file, needing to adjust a stay or simply take a complaint over the line and do what I can, I create, extend, or cancel reservations as needed. I multitask by working the front, keeping snacks, towels and body care products stocked, and my work area neat. I'm always interacting with guests everyday so I have developed much better social skills over the years. And I'm most familiar with the FOSSE and GXP program
Front Desk Receptionist
Hampton inn hotel
02.2023 - 03.2024
- I'm the hotel front desk receptionist at Hampton inn, I take phone calls for any issues or reservations needed to be made or taken care of, I multitask by working the front, keeping snacks and drinks stocked and my work area and lobby neat.
Donut Maker/Cashier
Dales donuts
10.2021 - 07.2022
- I prep and package donut orders, pig in a blankets, make donuts and help decorate them as well! , I also keep things organized and clean in the store and well stocked and rotated in the fridge!.
Education
High school diploma - undefined
North Crowley High School
Fort Worth, TX06.2020
Skills
- Cash Handling
- Guest Services
- Guest relations
- Communication skills
- Front Desk
- Receptionist (3 years)
- Hotel experience
- Basic math
- Hospitality
- Computer skills
- Organizational skills
- Restaurant experience
- Customer service
- Phone etiquette
- POS
- Food Service
- Host/hostess experience
- Serving Experience
- Food Preparation
- Restaurant Experience
- Guest services
- Host/Hostess
- Cleaning Experience
Certification
Food Handler Certification
Timeline
Front Desk Agent
Courtyard by Marriott
06.2024 - Current
Front Desk Receptionist
Hampton inn hotel
02.2023 - 03.2024
Donut Maker/Cashier
Dales donuts
10.2021 - 07.2022
High school diploma - undefined
North Crowley High School
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