Blythe Johnston
Assistant Manager
Lexington,SC
Summary
Versatile Assistant General Manager with 3 years of experience overseeing daily Food operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Assistant General Manager
Panera Bread
, South Carolina
09.2023 - Current
- Resolved problems promptly to elevate customer approval.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Mentored and motivated team members to achieve challenging business goals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Team Member
Chic-Fil-A
Red Bank, South Carolina
10.2022 - 03.2023
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
Customer Service Representative
Carolina Tan Factory
Lexington, South Carolina
08.2022 - 10.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Greeted guests and helped sign in.
Host
Willie Sue's Resturant
Lexington, South Carolina
03.2022 - 08.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Service/Food Runner
RF'S Grill
Lexington, South Carolina
08.2021 - 02.2022
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
Farm Hand
Fox Tree Farm
Lexington, South Carolina
06.2020 - 04.2021
- Promoted animal safety and health by providing proper nutrition, housing and medical care.
- Gave guests a welcoming, loving, and friendly family environment.
Education
GED -
Lexington County School District
Lexington 01.2022 - 09.2022
Skills
Opening and closing procedures
undefinedTimeline
Assistant General Manager
Panera Bread
09.2023 - Current
Team Member
Chic-Fil-A
10.2022 - 03.2023
Customer Service Representative
Carolina Tan Factory
08.2022 - 10.2022
Host
Willie Sue's Resturant
03.2022 - 08.2022
GED -
Lexington County School District
01.2022 - 09.2022
Service/Food Runner
RF'S Grill
08.2021 - 02.2022
Farm Hand
Fox Tree Farm
06.2020 - 04.2021
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