Professional Summary
Overview
Work History
Education
Skills
Timeline

Bo Bayes

On The Border
Tyler,TX
8
years of professional experience

Dynamic Assistant Manager with a proven track record in team leadership and operational efficiency. Skilled in conflict resolution and staff training, consistently driving performance improvements and customer satisfaction.

Work History

Assistant Manager

5 Years 2 Months
On The Border | 04.2021 - Current
  • Led team in executing daily operational tasks, ensuring efficiency and high service standards.
  • Developed training materials for new staff, enhancing onboarding and performance consistency.
  • Implemented inventory management system improvements, reducing discrepancies and improving stock accuracy.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Coordinated scheduling and labor allocation, optimizing workforce productivity during peak hours.

Assistant Manager

3 Years 2 Months
IHOP | 01.2018 - 03.2021
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Enhanced team productivity by streamlining operational processes.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Implemented inventory management system improvements, reducing discrepancies and improving stock accuracy.

Education

High School Diploma

Robert E Lee | Tyler, TX

Skills

Customer service
Money handling
Team leadership
Decision-making
Staff training and development
Staff supervision
Conflict resolution
Employee scheduling
Customer rapport

Timeline

Assistant Manager

On The Border
04.2021 - CurrentRead More

Assistant Manager

IHOP
01.2018 - 03.2021Read More

Robert E Lee

High School Diploma
Read More
Bo Bayes