Bo Flores
Denver,CO
Summary
Experienced manager bringing many years of business and operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Oakley
Denver, Colorado
10.2024 - Current
- Managed daily store operations and ensured smooth workflow among staff.
- Trained new employees on customer service standards and store policies.
- Developed merchandising strategies to enhance product visibility and customer engagement.
- Conducted regular store audits to maintain compliance with brand guidelines.
General Manager
Dallas Golf
Dallas, Texas
05.2021 - 08.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared periodic reports on purchasing activities, budget expenditures, inventory levels and supply shortages.
- Analyzed sales reports to identify trends and adjust merchandising accordingly.
- Oversaw budget management and controlled operational expenses effectively.
Assistant Manager
YETI Coolers
Dallas, Texas
08.2019 - 08.2021
- Assisted in staff training to ensure adherence to company policies and procedures.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Organized store layout, fixtures and visual merchandising standards.
Operations Manager
West Elm
Denver, Colorado
05.2018 - 08.2020
- Managed daily retail operations and ensured smooth workflow across all departments.
- Trained and mentored staff on customer service best practices and operational standards.
- Oversaw inventory management processes to maintain accurate stock levels.
- Conducted regular audits of incoming and outgoing shipments for accuracy.
Education
Business Management
Oklahoma State University
Stillwater, OK05-2013
Skills
- Customer service
- Inventory management
- Staff training
- Visual merchandising
- Sales analysis
- Team leadership
Timeline
Assistant Manager
Oakley
10.2024 - Current
General Manager
Dallas Golf
05.2021 - 08.2024
Assistant Manager
YETI Coolers
08.2019 - 08.2021
Operations Manager
West Elm
05.2018 - 08.2020
Business Management
Oklahoma State University