Accomplished leader and business professional who demonstrates exceptional project management skills and teamwork support to achieve organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Professor of Business Management
Davenport University
10.2014 - Current
Provide career guidance to students, resulting in improved job placement rates upon graduation.
Teach courses in business, management, human resources, ethics, organizational growth, and international relations.
Excellence in Teaching Award, 2017, Sigma Alpha Pi.
HR Administrative Assistant
Dick's Sporting Goods
11.2018 - 11.2024
Maintained confidentiality of personnel files, adhering to strict HR privacy guidelines.
Supported payroll processing by accurately tracking time and attendance records, fixing discrepancies.
Recruited and interviewed candidates; conducted onboarding; OSHA and safety captain.
Director of Operations
Golf Sceal, Inc.
09.2016 - 06.2021
Oversaw daily operations across multiple departments, ensuring seamless coordination and execution of tasks.
Monitored budget, payroll, and human resources processes including confidential record keeping.
Oversaw web development team in New Delhi, India
Assistant General Manager
GZG Hotels
06.2010 - 11.2014
Handled cash accurately and prepared deposits.
Hired, motivated, trained, and disciplined employees to maximize performance.
Optimized scheduling to ensure appropriate coverage during peak hours while minimizing labor costs.
ESL Instructor
Grand Valley State University, ELS Program
01.2011 - 12.2013
Expanded students'' vocabulary knowledge through targeted activities, increasing their ability to effectively communicate.
Taught culturally appropriate lessons to advanced, beginner and intermediate levels of students.
Led field trips, graded materials, and mentored students.
Asst. Operations Director & Academic Coordinator
Institute of Theological Studies
01.2007 - 11.2010
Monitored online learning platform and managed materials for 200+ colleges globally.
Lead Registrar answering questions and supporting the needs of students, professors, and various university/college department heads.
Maintained student transcriptions and records.
Life Development Coordinator
Guardian Angel Homes
06.2005 - 04.2008
Oversaw daily operations including HR functions of record keeping, hiring, training, scheduling, and payroll management.
Monthly HR trainings for 40 workers reviewing safety, OSHA, and other company related topics.
Led successful recruitment and training of volunteer staff.
Education
Master of Arts - Human Resources
Davenport University
Grand Rapids, MI
04-2018
MBA - Strategic Management
Davenport University
Grand Rapids, MI
04-2015
Bachelor of Arts - History And Christian Studies
Hillsdale College
Hillsdale, MI
05-2000
Skills
Proficient in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook)
Expert in POS and HRIS Systems
DEI Training Specializing in Cross-Cultural Studies
Operations management
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management (2021)
DEI & Online RTV Instructor Certification - Davenport University (2018)
SERV Safe Certification - State of Michigan (2014)
HOST Hospitality Certification - Choice Hotels International (2012)
Timeline
HR Administrative Assistant
Dick's Sporting Goods
11.2018 - 11.2024
Director of Operations
Golf Sceal, Inc.
09.2016 - 06.2021
Professor of Business Management
Davenport University
10.2014 - Current
ESL Instructor
Grand Valley State University, ELS Program
01.2011 - 12.2013
Assistant General Manager
GZG Hotels
06.2010 - 11.2014
Asst. Operations Director & Academic Coordinator
Institute of Theological Studies
01.2007 - 11.2010
Life Development Coordinator
Guardian Angel Homes
06.2005 - 04.2008
Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management (2021)
DEI & Online RTV Instructor Certification - Davenport University (2018)
SERV Safe Certification - State of Michigan (2014)
HOST Hospitality Certification - Choice Hotels International (2012)
Master of Arts - Human Resources
Davenport University
MBA - Strategic Management
Davenport University
Bachelor of Arts - History And Christian Studies
Hillsdale College
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