Hi, I’m
Bob Joyce
#makeithappen
Youngsville,NC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. A multifaceted leader with an analytical and diligent approach to building and leading strong teams.
- Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service, and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
29
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
Tradesmen InternationalRaleigh, NC
Account Executive
10.2022 - Current
Job overview
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prepared forecasts to gain understandings of measures needed to grow business.
- Qualified leads, built relationships, and executed sales strategies to drive new business.
- Maintained active accounts with over 350 clients.
Pics-n-Pixels LLCYoungsville, NC
Marketing Sales Manager / Graphic Designer
11.2017 - 10.2022
Job overview
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as image sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Created and designed newsletters that were published for over 3yrs.
Cool ChiefRaleigh, NC
Managing Partner / BDC Trainer
11.2017 - 02.2019
Job overview
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost-effectiveness to other partners and investors.
- Directed strategic initiative that improved team productivity by 58%.
- Increased revenue by 66% with successful promotional strategies and reductions in costs.
Mark Jacobson ToyotaDurham, NC
Sales Manager
06.2014 - 11.2017
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
- Managed sales staff of over 35.
JD ByriderDurham, NC
Managing Partner
11.2011 - 06.2014
Job overview
- Analyzed and presented financial standings and cost-effectiveness to other partners and investors.
- Established and implemented business procedures and process improvements.
- Directed strategic initiative that improved team productivity by 56%.
RWJ ConstructionYoungsville, NC
Business Owner
02.2008 - 10.2011
Job overview
- Analyzed over 100 projects, working with all clients to develop and execute strategic planning that was consistent with their overall vision and goals
- Inspected all projects to confirm their compliance with all safety and other regulations, providing employees with up-to-date information and training as appropriate regarding all standards and regulations
- Provided practical project management expertise, monitoring all projects from initial contact with clients to their completion, confirming that all deliverables were performed on time and within budget
- Adjusted and edited project timelines and overall planning in event of delays, inclement weather, or any emergencies at construction site, maintaining consistent and timely communication with all clients
United States Marine CorpsBeaufort, SC
Aviation Operations Specialist
04.1994 - 02.2001
Job overview
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
- Posted and interpreted weather reports and decoded sequence reports.
- Processed local and cross-country flight clearances and checked accuracy of flight plans for over 1000 flights.
- Adhered to safety procedures when managing logistics for pilot and ground crew
Education
Cuyahoga Community CollegeCleveland, OH
Professional FireFighter from Fire Science
06.1994 - 10.1994
Brecksville Senior HighBroadview Heights, OH
High School Diploma
09.1981 - 05.1985
Skills
Training, Development
Service, Project Management, Process Improvement, Recruiting & Training, Business DevelopmentRevenue Generation, Strategic Communication Development, Marketing, Editing, Graphic Design, SocialMedia Marketing, Adobe Photoshop, Adobe InDesign, Adobe SuiteSales presentations
Certification
Adobe InDesign Certification, Issued: 2023
Timeline
Account Executive
Tradesmen International
10.2022 - Current
Marketing Sales Manager / Graphic Designer
Pics-n-Pixels LLC
11.2017 - 10.2022
Managing Partner / BDC Trainer
Cool Chief
11.2017 - 02.2019
Sales Manager
Mark Jacobson Toyota
06.2014 - 11.2017
Managing Partner
JD Byrider
11.2011 - 06.2014
Business Owner
RWJ Construction
02.2008 - 10.2011
Cuyahoga Community College
Professional FireFighter from Fire Science
06.1994 - 10.1994
Aviation Operations Specialist
United States Marine Corps
04.1994 - 02.2001
Brecksville Senior High
High School Diploma
09.1981 - 05.1985