Bob Udovich

• Supervised 6 to 9 locations to enforce high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

• Responsible day to day operations of 8 Southern Bread Cafes
• Market include Jackson MS, Jonesboro AR, Hattiesburg MS, and Memphis TN
• Managed 8 GM's, 25 assistant managers and 200 plus associates
• Reported to Regional Director of Operations
• Managed P&L performance goals for each Cafe

• Direct report to COO and Executive Vice President
• Supported 13 Cafes' with 3 District Managers, Bakery Market Manager, Sales & Marketing Manager
• Market included Jonesboro AR, Hattiesburg MS, Jackson MS, Oxford MS, Olive Branch MS, Jackson TN, and Memphis TN
• Organized and optimized daily operations for Delta Dough
• Identified and implemented strategic plans based on daily and weekly results

• Partnered with business leaders to deliver services that support company objectives that were consistent with corporate values
• Managed 5 GM's, 20 assistant managers and 120 associates
• Planned, directed, and controlled execution of administrative and compliance activities
• Measured team performance and reported metrics to leadership team members

Opened the market for Panera Bread (Delta Dough)

• Modeled exceptional customer service and ensured associates understood direct link of revenue growth and customer loyalty cultivation techniques
• Hired, Trained, and Staffed the market with managers and GM's
• Training GM with Multi-unit responsibilities