Summary
Overview
Work History
Education
Skills
References
Timeline
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Bobarrah Denis

Tamarac,FL

Summary

Caring and detail-oriented Nursing professional adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals and excelling in clinical placements. Commended for history as hardworking, punctual team-player possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.

Overview

8
8
years of professional experience

Work History

Real Estate Assistant

Adelson Law
Hallandale, FL
02.2022 - Current
  • Reviewed title search reports to ensure accuracy and completeness of information.
  • Processed title documents such as deeds, mortgages, and liens in accordance with state laws.
  • Verified accuracy of legal descriptions, tax parcel numbers, and other relevant data on documents.
  • Conducted lien searches to identify outstanding claims against real estate property titles.
  • Prepared closing packages for residential and commercial properties.
  • Issued title insurance policies upon completion of the closing process.
  • Researched public records for any discrepancies or irregularities in ownership history.
  • Maintained detailed records of all transactions related to title processing.
  • Coordinated with lenders, buyers, sellers, attorneys, and surveyors throughout the entire transaction process.
  • Assisted customers in understanding the importance of title insurance coverage.
  • Compiled information from various sources including county offices and financial institutions to verify chain-of-title documentation.
  • Ensured compliance with federal regulations pertaining to real estate transactions.

Customer Service Representative

Teleperformance USA
Fort Lauderdale, FL
01.2017 - 02.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Associate of Science - Nursing

Broward College
Fort Lauderdale, FL

Certificate - Nursing Assistant

Truth Health Academy
Fort Lauderdale

Skills

  • Account updating
  • Data Entry
  • Paperwork Processing
  • Inbound and Outbound Calling
  • Product Knowledge
  • Complaint resolution
  • Medical terminology knowledge
  • Building rapport
  • Quality Assurance Controls
  • Multi-tasking
  • Title Examination
  • Document Review
  • Loan Processing
  • File Management
  • Microsoft Office
  • Report Preparation

References

References available upon request.

Timeline

Real Estate Assistant

Adelson Law
02.2022 - Current

Customer Service Representative

Teleperformance USA
01.2017 - 02.2022

Associate of Science - Nursing

Broward College

Certificate - Nursing Assistant

Truth Health Academy

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Bobarrah Denis