Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Bobbi Aranda

Dallas,TX

Summary

Customer focused professional, looking to secure a position in the Property Management field. Bringing excellent interpersonal skills, deep knowledge of the local market, and ambition to continuously grow as a professional. Organized coordinator with unsurpassed administrative and project management abilities. Delivers measurable results against timelines, quality standards, and performance targets. Great at working with minimal oversight using excellent multitasking and time management abilities, combined with sound judgement. Any lack of experience is surpassed by willingness to learn.

Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Luma Residential
Dallas, TX
03.2024 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Assisted property manager in leasing and marketing activities.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Interacted with potential renters during showings providing information about the property features.
  • Processed applications received from prospective tenants verifying credit history, employment status.
  • Collected first month's rent along with security deposit prior to move-in date.
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Participated in community events promoting the rental properties available at the location.
  • Organized periodic tenant appreciation activities such as barbeques or holiday parties.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Handled resident complaints and expedited maintenance requests.
  • Conducted tours of vacancies with prospective tenants.
  • Kept records of correspondence with residents and tenants.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Reviewed completed applications and assessed household information against file history and program regulations.

Assistant Community Director

Indio Management
02.2023 - Current
  • Assisted Community Director in delegated tasks, managed vendors and contractors, handled resident complaints and lease violations, and ensured compliance with fair housing regulations.
  • Assisted in the daily operations of a residential community by responding to resident inquiries, resolving conflicts, and providing customer service.
  • Monitored occupancy levels and ensured compliance with all applicable regulations related to leasing and marketing of apartments.
  • Conducted property tours for prospective residents, generated new leads, and processed rental applications.
  • Developed creative marketing strategies to increase occupancy rates within the community.
  • Ensured proper collection of rent payments from tenants while enforcing late fees when necessary.
  • Reviewed delinquency reports regularly and took appropriate action when needed in order to reduce the rate of past due accounts receivables.
  • Addressed complaints or concerns from tenants in a timely manner while developing strategies for conflict resolution.
  • Performed regular inspections of vacant units prior to move-in day in order to guarantee their condition was acceptable before welcoming new tenants.

Crewing Coordinator

Frito-Lay
12.2017 - 10.2022
  • Evaluated team success, trained employees, established project control procedures, tracked milestones, compiled operational data, and liaised between team members and upper management.
  • Created monthly crew schedules to ensure efficient and effective utilization of available resources.
  • Maintained accurate records of employee attendance and vacation requests in order to maintain adequate staffing levels.
  • Developed strategies for optimizing crew scheduling processes and procedures based on business needs.
  • Advised managers on the most cost-effective methods for managing personnel resources.
  • Resolved conflicts between employees regarding shift rotations or assignment changes in a timely manner.
  • Evaluated employee performance metrics related to crew scheduling efficiency and accuracy.
  • Provided technical support in the development of new software systems related to crew scheduling activities.
  • Implemented best practices when it comes to data entry techniques in order to minimize errors.
  • Reviewed feedback from customers regarding their experience with the scheduled crews.

Education

Associate - Applied Science

Arkansas State University
01.2009

Skills

  • Management
  • Problem solving
  • Communication
  • Leadership
  • Work Prioritizing
  • Data Entry
  • Correspondence and report Requirements
  • Record Keeping
  • Budget Planning
  • Relationship Building
  • Employee Supervision
  • Scheduling
  • Administrative Duties
  • Microsoft Office
  • 65 WPM
  • Financial Reports
  • Reports
  • Contract Negotiations
  • Employee Scheduling
  • Team motivation
  • Succession Planning
  • Customer Relations
  • Policy Enforcement
  • Money Handling
  • Compliance understanding
  • Customer rapport
  • Property Maintenance
  • Payment Collection
  • Onsite tours
  • Housing regulations
  • Telephone and email etiquette
  • Vacant unit monitoring
  • Property Management
  • Leasing and sales
  • Tenant relations
  • Property Inspection
  • Rent collection
  • Activity Planning
  • Property Inspections
  • Positive and professional
  • Documentation
  • Active Listening
  • Computer Proficiency
  • Conflict Resolution
  • Typing proficiency
  • Microsoft Excel
  • Microsoft Outlook
  • Yardi software proficiency
  • Fair housing laws knowledge

Personal Information

Title: Assistant Property Manager

Timeline

Assistant Manager

Luma Residential
03.2024 - Current

Assistant Community Director

Indio Management
02.2023 - Current

Crewing Coordinator

Frito-Lay
12.2017 - 10.2022

Associate - Applied Science

Arkansas State University

Similar Profiles

CREATE PROFILE
Bobbi Aranda