Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbi Bennett

Okeechobee,FL

Summary

Dedicated customer service professional with proven skills in problem resolution, active listening, and payment processing. Committed to enhancing customer satisfaction through effective follow-up and process improvements.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Crash Champions
08.2025 - Current
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Collaborated with team members to ensure timely resolution of customer complaints and feedback.
  • Conducted follow-up communications to confirm resolution satisfaction and gather additional feedback.
  • Adapted quickly to changing priorities while maintaining high levels of customer satisfaction.
  • AR
  • AP

Office Manager

Caliber Collision
04.2023 - 07.2025
  • Managed daily office operations, ensuring efficiency and organization throughout the workplace.
  • Coordinated schedules and appointments for management and staff, optimizing time management.
  • Oversaw inventory management, maintaining accurate records of supplies and equipment.
  • Implemented process improvements that enhanced workflow productivity and reduced operational delays.
  • Ran 3 Shops for over a year
  • Pay Roll for over 50 Employees
  • AR
  • AP

Customer Service Representative

Bug a Bug Pest Exterminator
09.2021 - 04.2023
  • Supported onboarding of new staff by sharing knowledge of processes and customer service best practices.
  • Implemented suggestions for process improvements based on direct customer interactions and experiences.
  • Maintained product knowledge to effectively address customer questions and enhance service quality.

Education

High School Diploma -

Coral Springs Charter School
Coral Springs, FL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Payment processing
  • Follow-up skills

Timeline

Customer Service Representative

Crash Champions
08.2025 - Current

Office Manager

Caliber Collision
04.2023 - 07.2025

Customer Service Representative

Bug a Bug Pest Exterminator
09.2021 - 04.2023

High School Diploma -

Coral Springs Charter School