Bobbie Mayberry

Troubleshot machine malfunctions and diagnosed root causes.

• Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
• Counted cash to accurately reconcile transaction reports.
• Dispensed machine payouts and provided change for players.
• Aided in maintaining regulatory compliance by adhering to established policies, procedures, and guidelines within the gaming industry.
• Remained up-to-date on new slot games, technology updates, or promotions to effectively inform guests about current offerings at the casino.
• Repaired problems and maintained machines in good working order.
• Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked effectively in fast-paced environments.
• Attended ongoing training sessions to enhance knowledge of industry trends and maintain a high level of expertise in slot attendant responsibilities.
• Connected with guests on personal level to build loyalty.