Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bobbie Shelton

Mount Airy,NC

Summary

I have worked as a CNA for the last 10 years. I have worked as a telecommunicator for the last 7, almost 8 years. Since working at Stokes 911 I have obtained many certifications, and also became a lead telecommunicator as well as the TAC person for our agency. I have several years of experience with training new employees. I have had experience in taking and handling emergency and non emergency calls, as well as dispatching the appropriate resources needed. I am also over the scheduling for our department, making sure each day is staffed per department policy.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Lead Telecommunicator

Stokes County E911
07.2018 - Current
  • Manage emergency call intake, ensuring accurate and timely information relay to first responders.
  • One of the centers CTO (centerfield training officer).
  • Train new telecommunicators on procedures, protocols, and use of communication equipment.
  • Current TAC for the agency.
  • Ensure that staff is up to date on certain certifications (DCI, security awareness).
  • Sign new employees up for classes.
  • Multitask between the radio and phone system.
  • Over the departments work scheduling.

CNA

Ridge Crest Independent Living
01.2016 - Current
  • Provided care to residents, ensuring comfort and dignity throughout daily activities.
  • Assisted with personal hygiene tasks, promoting independence and well-being among residents.
  • Trained new CNAs on occasion.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Administered prescribed medications.

Education

Associate of Science - Emergency Medical Science

Forsyth Technical Community College
Winston-Salem, NC

High School Diploma -

North Stokes High School
Danbury, NC
2013

Skills

  • TYPING
  • MULTITASKING ABILITIES
  • MICROSOFT OFFICE/EXCELL
  • CUSTOMER SERVICE
  • PROBLEM-SOLVING ABILITIES
  • RELIABILITY
  • SCHEDULE MANAGEMENT
  • CAD

Certification

EMD

EMD-Q

CPR

FEMA

DCI MODULES 1,2,3,6

CTO

ETC

CNA

Timeline

Lead Telecommunicator

Stokes County E911
07.2018 - Current

CNA

Ridge Crest Independent Living
01.2016 - Current

Associate of Science - Emergency Medical Science

Forsyth Technical Community College

High School Diploma -

North Stokes High School

Similar Profiles

CREATE PROFILE