Bobbie Sutherland
Sherwood,OR
Summary
Detail-oriented Accounting Specialist with proven expertise at Pacific Residential Mortgage in invoice processing and payments. Demonstrates excellence in customer service while resolving escalated issues and ensuring timely month end goals. Proficient in Loan Vision and Concur. Adept at managing general ledger entries with precision, contributing to audit readiness and operational efficiency. Experienced with ADP and payroll functions as a support person.
Overview
21
21
years of professional experience
Work History
Accounting Specialist
Pacific Residential Mortgage
05.2004 - Current
- Input financial data and produced reports using Loan Vision, Sage & Microsoft Dynamic SL.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
- Contacted customers to immediately find resolutions for escalated issues.
- Collect W9's from vendors for 1099 year end preparation.
- Track and file any unclaimed property holdings with the State of Oregon within the reporting dates.
- Prepared working papers, reports and supporting documentation for audit findings.
- Compiled general ledger entries on short schedule with 100% accuracy.
Education
High School Diploma -
Tigard High School
Tigard, ORSkills
- Invoice processing
- Accounts receivable
- Accounts payable
- 10-key proficiency
- GL and journal entries
- Data processing
- Payment processing
- Invoice verification
- Customer service
- ADP payroll support
- Microsoft Excel
- Administrative support
Timeline
Accounting Specialist
Pacific Residential Mortgage
05.2004 - Current
High School Diploma -
Tigard High School
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