Bobbie Williams
Ardmore,PA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Pharmacy Technician
Walgreens
Ardmore, OK
10.2022 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Warehouse Order Puller
Express Employment Professionals
Ardmore, Oklahoma
03.2022 - 08.2024
- Maintained accurate records of all orders pulled, shipped and received.
- Verified accuracy of order picking documents against actual items picked.
- Organized and stocked warehouse shelves with inventory.
- Inspected orders for accuracy and completeness prior to shipment.
- Prepared labels for shipments using shipping software applications.
- Maintained a clean work area by sweeping, mopping, dusting, and organizing supplies.
- Lifted heavy objects up to 50 lbs as needed during daily operations.
- Followed established procedures for proper packaging of products for shipping.
Work Study Student
Murray State College
Tishomingo, OK
01.2024 - 05.2024
- Assisted with the filing of documents and records in an organized manner.
- Provided support to faculty and staff by responding to inquiries and requests for information.
- Organized and maintained office supplies, equipment, and materials.
- Performed light clerical duties such as photocopying, faxing, scanning, and mailing documents.
- Answered phone calls professionally while addressing customer inquiries promptly.
- Provided daily care for the animals at the veterinary clinic every other weekend.
Online Personal Shopper
Walmart
Ardmore, OK
08.2021 - 02.2022
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Created personalized shopping experiences for each customer.
- Coordinated with vendors to ensure timely deliveries of products.
- Maintained accurate records of orders, returns, exchanges and payments.
- Reconciled discrepancies between inventory levels and purchase orders.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
Education
Some College (No Degree) - Veterinary Technician
Murray State College
Tishomingo, OK 08.2022 - Current
Skills
- Supply Restocking
- Drug safety
- Insurance Billing
- Drug Inventory Control
- FDA compliance
- Insurance reconciliation
- Prescription Filling
- Billing support
- Insurance Verification
- Proper labeling
- Problem-solving skills
- Medicare and Medicaid process
- Interpreting orders
- Confidentiality and HIPAA
- Team Collaboration
- Answering customer questions
- Patient education
Timeline
Work Study Student
Murray State College
01.2024 - 05.2024
Pharmacy Technician
Walgreens
10.2022 - Current
Some College (No Degree) - Veterinary Technician
Murray State College
08.2022 - Current
Warehouse Order Puller
Express Employment Professionals
03.2022 - 08.2024
Online Personal Shopper
Walmart
08.2021 - 02.2022
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