Bobby Bowen Jr.
Fayetteville,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over five years of experience in the food service industry.
Overview
6
6
years of professional experience
Work History
Department Manager
McDonald's
Fayetteville, Arkansas
03.2020 - 09.2024
- Ensured compliance with all safety regulations in the workplace.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with customers.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of employees.
Crew Member
Popeyes® Louisana Kitchen
Fayetteville, Arkansas
02.2019 - 02.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Fayetteville High School
Fayetteville, Arkansas05-2021
Some College (No Degree) - Criminology And Sociology
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Customer Service
- Team Supervision
- Performance Management
- Problem-Solving
- Servsafe Certified Food Handler
- Always on time
Timeline
Department Manager
McDonald's
03.2020 - 09.2024
Crew Member
Popeyes® Louisana Kitchen
02.2019 - 02.2020
High School Diploma -
Fayetteville High School
Some College (No Degree) - Criminology And Sociology
University of Arkansas, Fayetteville
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