Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobby Dinh

Simpsonville,SC

Summary


Offering solid foundation in customer service and financial transactions, eager to learn and develop in banking environment. Brings ability to quickly grasp banking processes and utilize software systems. Ready to use and develop communication and organizational skills in Relationship Banker role.

Overview

3
3
years of professional experience

Work History

Universal Banker

TRUIST
10.2024 - Current
  • Assisted clients with account inquiries, ensuring accurate information and timely resolution.
  • Promoted financial products to customers, increasing awareness of available services.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.

ASSISTANT BRANCH MANAGER

Woodforest National Bank
09.2023 - 09.2024
  • Directed daily branch operations, leading the team to exceed monthly sales goals.
  • Enforced branch compliance with audit and regulatory procedures.
  • Developed and managed a team of 4+ employees, creating an environment that fostered collaboration, productivity and job satisfaction.

RETAIL BANKER II

Woodforest National Bank
10.2022 - 09.2023
  • Assisted customers in opening new accounts, processing deposits and withdrawals, and resolving account discrepancies.
  • Developed strong relationships with customers by providing exceptional service throughout the entire transaction.
  • Developed and maintained a high level of customer service, ensuring clients were well informed and satisfied with their experience.

Education

BACHELOR OF SCIENCE (B.S.) - MATHEMATICS

University of North Carolina at Charlotte
Charlotte, NC
12.2020

Skills

  • Adaptability
  • Financial Product Knowledge
  • Decision Making
  • MS Excel
  • Active Listening
  • Interpersonal Skills
  • Customer Service Excellence
  • Banking

Timeline

Universal Banker

TRUIST
10.2024 - Current

ASSISTANT BRANCH MANAGER

Woodforest National Bank
09.2023 - 09.2024

RETAIL BANKER II

Woodforest National Bank
10.2022 - 09.2023

BACHELOR OF SCIENCE (B.S.) - MATHEMATICS

University of North Carolina at Charlotte

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