Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Rivas

Silver Spring,MD

Summary

Proactive Universal Banker with experience in financial services, customer relationships, and administrative support. Skilled in Microsoft Office, with strong attention to detail and time management to ensure compliance and efficiency. Proven ability to lead branch operations, manage documentation, and streamline daily workflows. Known for reliability, adaptability, and thriving in fast-paced environments. Seeking to bring these strengths to a dynamic, growth-focused team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Universal Banker

M&T Bank
01.2024 - Current
  • Opened and maintained checking, savings, and certificate of deposit (CD) accounts for clients. Provided day-to-day support, including ordering checks and debit cards, and setting up online banking access.
  • Managed a diverse client portfolio, delivering tailored financial solutions and referring clients to appropriate departments for specialized services.
  • Led branch operations, ensuring full compliance with federal and state regulations, as well as internal bank policies. Oversaw accurate documentation and secure storage of all client and operational paperwork.

Teller

M&T Bank
04.2023 - 01.2024
  • Processed customer transactions, including deposits, withdrawals, transfers, and loan payments with accuracy and efficiency.
  • Supported management in maintaining adequate cash levels within the vault, minimizing shortages or overages.
  • Conducted thorough audits on incoming shipments, ensuring proper documentation and accurate inventory counts. Adhered to dual control processes to reduce losses due to accounting errors and employee theft.


Education

Bachelor of Arts - Human Resource Management

University of Maryland Global Campus
Adelphi, MD
05-2027

High School Diploma -

Albert Einstein High School
Kensington, MD
06-2022

Skills

  • Microsoft Office
  • Adobe Premier
  • Typing Speed: 75 WPM
  • Portfolio Management
  • Time Management
  • Adaptability
  • Attention to Detail
  • Stress Resistance

Certification

  • CNP - Certified Notary Public

Languages

Spanish
Native or Bilingual

Timeline

Universal Banker

M&T Bank
01.2024 - Current

Teller

M&T Bank
04.2023 - 01.2024

Bachelor of Arts - Human Resource Management

University of Maryland Global Campus

High School Diploma -

Albert Einstein High School

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