Bobby Gregory
Columbus,GA
Summary
An accomplished IT professional with a solid career in IT operations with a fortune 500 company. This covers time spent in computer operations center, IT help desk functions and data networking. Background in working with telco providers and vendor product selections to insure goals are met within a timely efficient manner. Core Qualifications Data and wireless networking Enterprise wide solutions Project management Strong problem resolution Excellent customer support Understands project success is in the details / project planning Understands team work is essential for success
Overview
46
46
years of professional experience
Work History
Senior Network Analyst
TSYS Total System Services
Columbus, United States
05.2016 - Current
- Analyzed and defined network requirements, optimization and support for [Type] projects.
- Configured and installed wireless controllers, routers and switches.
- Monitored [Number] company-wide trouble ticket queues.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
- Implemented and maintained firewalls, series switches and security appliances.
- Designed and implemented networks in collaboration with project engineers.
- Documented all server and network problems and other unusual events in detail.
- Upgraded and expanded network systems and components.
- Communicated with vendors to resolve network outages and periods of reduced performance.
- Upgraded network software and hardware for optimized performance.
- Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
LAN Administrator / Carmike
Cinemas
01.2013 - Current
- Certifications – CCNA (expired September 2013)
Help Desk / Network Engineer /
AFLAC
01.1988 - 01.2012
Computer operator /
AFLAC
01.1984 - 01.1987
AFLAC
01.1981 - 01.1983
- Supply / mailing brochures to marketing sales force /
General
AFLAC
01.1978 - 01.1980
- Assisted in conversion from token ring network to Ethernet
- Assisted in conversion of SNA mainframe printers to IP based mainframe printers
- Assisted in implementing helpdesk / NOC
- Support configuration and installation of all Cisco network equipment
- Responsible for IOS upgrades on all Cisco network equipment
- Schedule maintenance and upgrades on network infrastructure while effectively communicating possible outages / changes to change control board and business units
- Served as contact to ISP / WAN providers for new circuit installs, changes and upgrades
- Implemented needed changes / builds for ACE content load balancer as requested from distributed server team
- Supported conversion of VoIP from a data network perspective
- Cisco ACS administrator
- Experience with Cisco wireless controller
- Installation of MPLS / BGP wan attached remote sites
- Implemented Cisco’s VSS (Virtual Switching System)
- Supported conversion of Cisco’s SLB (service load balancer) to ACE appliance
- Conversion from Cisco supervisor modules / SUP1 and SUP2 on 6500 switches to SUP720’s
- Installation of PPP multilink / T1 installations to many remote sites
- Configuration / changes of Lan to Lan VPN’s / IPsec installations using Cisco 3000 VPN concentrator
- Supported conversion of Cisco FWSM to Cisco ASA appliance
- Accomplishments – Carmike Cinemas _____________________________________________________________________________________
- Converted core 4500 Cisco catalyst running layer 3 switch to HSRP / vPC Cisco Nexus 5k with Cisco Nexus 2k’s for server block access and 10gig 3560 switches for client access
- Responsible for all Checkpoint firewall changes
- Installed out of box Cisco ASA 5520 for 25 newly acquired theatre sites
- Converted all Cisco infrastructure from local authentication to radius / AD authentication
- Support conversion of LAN to LAN VPN sites to MPLS / BGP
- Support conversion of frame sites to MPLS / BGP
- Applied sticky port security on all kiosks attached interfaces
- Supported / configured circuit upgrades for DR link and MPLS attached theater sites
Education
High School Diploma -
Kendrick High School
Columbus, GA08.1978
Skills
- Remote access support
- Systems Analysis
- Analytical thinking
- Change Management
- Network Troubleshooting
- Firmware upgrades knowledge
- Network device monitoring
- VPN configurations
Timeline
Senior Network Analyst
TSYS Total System Services
05.2016 - Current
LAN Administrator / Carmike
Cinemas
01.2013 - Current
Help Desk / Network Engineer /
AFLAC
01.1988 - 01.2012
Computer operator /
AFLAC
01.1984 - 01.1987
AFLAC
01.1981 - 01.1983
General
AFLAC
01.1978 - 01.1980
High School Diploma -
Kendrick High School