Bobby Mack
Katy,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Insurance Adjuster
Wardlaw
09.2021 - Current
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Directed claims negotiations within allowable limit of $4million and supported successful litigations for advanced issues.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Prepared summaries of damage, payments, and policy coverage.
Car Salesperson
Mazda Of Roswell
03.2018 - 09.2021
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Increased business 15% in single quarter.
Art Director
Park West Gallery
09.2015 - 02.2018
- Implemented artistic vision to give art purpose and meaning.
- Contributed to creative process through original ideas and inspiration.
- Exercised and demonstrated use and mastery of elements of design to meet goals.
- Enforced uniform style guide for project consistency across contributors.
- Hosted private events and high impact auctions on cruise ships in over 12 countries.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Armed Security Officer
Universal Protection Service, LP
01.2012 - 08.2015
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
Infantry Fire Team Leader
United States Marine Corps
01.2006 - 01.2010
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
- Executed reasoned and efficient decision-making to foster troop discipline and unity.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Led fire team on multiple patrol mission in Iraq.
- Trained in use of tear gas, passive ordnance, and explosives.
- Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
Education
Bachelor of Arts - Photography
The Art Institute of Charlotte
02.2014
High School Diploma -
West Mecklenburg High School
Charlotte, NC 08.2001 - 06.2005
Skills
- Visual Communication Expertise
- Insurance Policy Coverage Knowledge
- Casualty and Property Loss
- Microsoft Publisher
- Advanced Oral and Written Communication Skills
- Advanced Computer Skills
- Highly Motivated
- Tactical Employment
Certification
- State Farm Certification Training - September 2021
- WCS, LLC. Independent Adjuster Certification of Training California Fair Claims Settlement Practices Regulations Training - September 2021
- Insurance Fraud Training - September 2021
Timeline
Insurance Adjuster
Wardlaw
09.2021 - Current
Car Salesperson
Mazda Of Roswell
03.2018 - 09.2021
Art Director
Park West Gallery
09.2015 - 02.2018
Armed Security Officer
Universal Protection Service, LP
01.2012 - 08.2015
Infantry Fire Team Leader
United States Marine Corps
01.2006 - 01.2010
High School Diploma -
West Mecklenburg High School
08.2001 - 06.2005
Bachelor of Arts - Photography
The Art Institute of Charlotte
Similar Profiles
Breeanna WiethornBreeanna Wiethorn
Claims Adjuster at Wardlaw Claims ServicesClaims Adjuster at Wardlaw Claims Services
ANGEL WILLIAMSANGEL WILLIAMS
Property Claims Adjuster at Wardlaw ClaimsProperty Claims Adjuster at Wardlaw Claims
Tony CrawfordTony Crawford
Independent Claims Adjuster at Wardlaw Claims ServiceIndependent Claims Adjuster at Wardlaw Claims Service
Miranda SoutherlandMiranda Southerland
Administrative & Event Assistant at Katy Independent School DistrictAdministrative & Event Assistant at Katy Independent School District
Brayden ArnoldBrayden Arnold
IT Professional at Texas A&M Transportation InstituteIT Professional at Texas A&M Transportation Institute