Bobby Thomas Jr.
Cedar Springs,Mi
Overview
25
25
years of professional experience
Work History
Rideshare Driver
Uber
Grand Rapids, MI
10.2023 - Current
- Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Inspected vehicle and personally handled routine upkeep.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Achieved consistently high customer scores due to exceptional service.
T- Mobile Store Manager
T-Mobile
Grand Rapids, MI
01.2021 - 09.2024
- Accountable for managing all guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs
- Leads all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership
- Primary point of contact for employees of the retail store
- Responsible for the overall productivity results in the store and delivering those results based on key performance indicators
- Cultivates a positive environment, which supports company values
- Proficient with business applications, such as web browsers, Outlook, Microsoft Office, and demonstrates effective communications skills, written and verbal.
Manufacturing Production Supervisor
Cascade Engineering
Grand Rapids, MI
01.2013 - 01.2021
- Leads two-night teams, exceptionally dedicated, hard-working, and company focused Front Line Leader
- Provides a high level of integrity and commitment to excellence with the company
- Possessing concrete management skills, good communication talents, and understands company expectations
- Practices Lean manufacturing and participates in Kaizen/RIE/events to help achieve company goals
- Aids in achieving the OEE
- Created, writes, and updates stand work
- Demonstrates success in supervising over 30 employees
- Meets company expectations while running the shift, filling customer requirements, enforcing quality expectations, and maintaining standard work daily.
SHIPPING/RECEIVING TECH
Cascade Engineering
Grand Rapids, MI
01.2011 - 01.2013
- Leads and instruct all shipping and receiving procedures and duties
- Assists department and individual in team development
- Recommends and implements strategic change to present shipping and receiving systems
- Understands and complies with company policies and procedures including QS/ISO requirements and QAD
- Maintain plant schedules and dock appointments by working with the Materials Department and Production Leaders
- Trains others in logistics systems
- Ensure inventory accuracy, FIFO, and cycle counting
- Follows priorities in order to complete customer requirements.
C-ADMIN
Cascade Engineering
Grand Rapids
01.2002 - 01.2011
- Exceptionally dedicated, hard-working and company focused C-Admin
- Maintain a high level of integrity and commitment to excellence with the company
- Recognized for possessing concrete management skills, outstanding communication talents, and a complete understanding of company expectations
- Demonstrates success in assisting in supervision for more than four years
- Meets company expectations while running the shift with many responsibilities
- Currently training for the level D.
PRESS OPERATOR
Leon Plastics
Grand Rapids, MI
01.2000 - 01.2002
- Operated a press daily with high efficiency
- Produced and packed quality parts for various customers
- Performed rework when press was down to avoid delays in shipments.
Education
Some College (No Degree) - General/Business
Grand Rapids Community College
Grand Rapids, MISkills
- Customer Engagement
- Communication
- Time Management
- 5S Methodology
- Production Scheduling
- Manufacturing Processes
- Standard Operating Procedures
- Waste Reduction
- Continuous Improvement
- Staff Development
Timeline
Rideshare Driver
Uber
10.2023 - Current
T- Mobile Store Manager
T-Mobile
01.2021 - 09.2024
Manufacturing Production Supervisor
Cascade Engineering
01.2013 - 01.2021
SHIPPING/RECEIVING TECH
Cascade Engineering
01.2011 - 01.2013
C-ADMIN
Cascade Engineering
01.2002 - 01.2011
PRESS OPERATOR
Leon Plastics
01.2000 - 01.2002
Some College (No Degree) - General/Business
Grand Rapids Community College
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