Summary
Overview
Work History
Education
Skills
Timeline
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Bobby Threet

Bobby Threet

Beaumont,Texas

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

62
62
years of professional experience

Work History

Sales & Service

Modica Brothers Tire Service
Beaumont, Texas
02.1995 - 03.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales & Service

Jack's Tire Service
Beaumont, Texas
02.1965 - 06.1995
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Stocking & Service

Henke - Pelot Grocery
Beaumont, Texas
01.1961 - 01.1965
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.

Education

High School Diploma -

South Park High School,
Beaumont

Skills

    Sales trends

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Timeline

Sales & Service

Modica Brothers Tire Service
02.1995 - 03.2023

High School Diploma -

South Park High School,

Sales & Service

Jack's Tire Service
02.1965 - 06.1995

Stocking & Service

Henke - Pelot Grocery
01.1961 - 01.1965
Bobby Threet