Mari Buenrostro
Fort Myers,FL
Summary
Dedicated customer service professional with strong multitasking and communication skills. Committed to enhancing customer satisfaction and fostering team collaboration to drive operational success.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Whole Foods Market
Fort Myers, FL
06.2023 - Current
- Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
- Trained new staff on operational procedures and customer service best practices.
- Maintained clean and organized checkout area to ensure a welcoming environment.
- Collaborated with team members to improve store operations and service delivery.
- Educated customers on product offerings and promotions to drive sales engagement.
Waitress
Kiwami Ramen and Sushi
Tampa, FL
04.2022 - 06.2023
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and efficiency, streamlining service processes during peak hours.
- Trained new staff on menu offerings and best practices for customer interactions.
- Collaborated with kitchen staff to maintain timely food preparation and delivery standards.
- Maintained cleanliness and organization of dining area, enhancing overall atmosphere for patrons.
Warehouse Packer
Amazon Fulfillment Center
Ruskin, FL
07.2021 - 04.2022
- Packaged products efficiently for shipment, ensuring adherence to quality standards.
- Operated warehouse machinery and tools to facilitate smooth packing operations.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize packing workflows and reduce delays.
- Implemented safety protocols to minimize workplace incidents and enhance team safety.
Education
Associate of Applied Science - Medical Billing And Coding
Rasmussen University
Saint Cloud, MN06-2026
High School Diploma -
Fairfield JR-SR
Goshen, IN05-2015
Skills
- Proficient in Microsoft Office Suite
- Time management
- Teamwork
- Multitasking
- Excellent communication
- Phone etiquette
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Whole Foods Market
06.2023 - Current
Waitress
Kiwami Ramen and Sushi
04.2022 - 06.2023
Warehouse Packer
Amazon Fulfillment Center
07.2021 - 04.2022
Associate of Applied Science - Medical Billing And Coding
Rasmussen University
High School Diploma -
Fairfield JR-SR