Bode Pierce
Wichita Falls
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior service.
Overview
11
11
years of professional experience
Work History
Sales Representative
Lincare
Wichita Falls, TX
11.2025 - Current
- Demonstrated product knowledge to educate clients on respiratory therapies and equipment options.
- Developed strong relationships through personalized service and follow-up communications.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Led initiatives to expand market reach, increasing client base within assigned territories.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Stayed up-to-date with industry trends to position company as market leader.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Built relationships with referrals to promote long term business growth.
Receptionist
Advanced Rehab & Healthcare
06.2025 - 11.2025
- Serve as the primary point of contact for internal and external communications, fostering positive relationships
- Greet Patients and visitors in a friendly manner to ensure a positive experience
- Respond to customer complaints and resolve issues while providing high quality customer service
- Navigate multiple computer applications while interacting with patients
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
- Develop and maintain a comprehensive database of contacts ensuring timely follow-ups and relationship management
Maintenance Specialist/ Park Ranger
Texas Parks and Wildlife
08.2023 - 05.2025
- Participated in maintenance functions to facilitate park operations
- Performed routing patrols looking for potential hazards or violations
- Repaired buildings, structures, roads, fences, signs, campgrounds, and picnic areas.
- Assisted park managers in developing long term plans for park operations and activities
- Diagnose problems with malfunctioning equipment using logic, diagrams, schematics, or other technical documents.
- Operated an array of equipment to facilitate in repairs of roads, trails, campsites, and recreation areas.
- Performed routine maintenance on equipment
- Aided in the repair of machines, mechanical equipment, and building structures
- Repaired drainage systems, sewers lines, water mains.
- Operated landscaping tools such as mowers, blowers, weed eaters, and edgers to maintain the park.
- Operated chainsaws in a safe manner to remove unhealthy trees and to clean new trail areas.
Client Services Rep
North Texas Community Healthcare Center
08.2020 - 08.2023
- Managed patient check-in process by verifying insurance, collecting payments, and updating accounts
- Scheduled appointments, managed calendars, and coordinated meeting efficiently
- Updated patient records, medical histories, and contact information for traceability.
- Scanned and documented new patient information in electronic health records.
- Processed payments accurately, including cash handling, credit card processing, and check deposits.
- Maintained confidentiality of personal and financial information protecting patient rights and complying with HIPAA regulations.
Guest Service Associate
Market Street
04.2016 - 08.2020
- Greeted customers in a friendly and professional manner, providing them with product information and assistance.
- Developed an extensive knowledge base of products offered within the store.
- Demonstrated excellent communication skills to effectively respond to customer inquiries, complaints, and requests for service.
- Performed cashier duties accurately, including processing payments and issuing receipts
- Collaborated with team members to provide exceptional customer service at all times.
- Utilized problem solving skills to resolve conflicts
- Addressed customer complaints in a timely solution
Groundskeeper
Whitehat Game Ranch
01.2020 - 07.2020
- Performed general cleaning and maintenance of buildings and properties
- Conducted preventative maintenance and special projects
- Maintained and operated a variety of landscaping equipment including mowers, blowers, trimmers, and edgers.
- Performed daily maintenance tasks such as trimming hedges, pruning trees, weeding flower beds, and cutting grass.
- Operated tractors to assist in maintenance duties.
- Utilized hand tools such as wrenches, hammers, drills, and grinders for repairs.
Summer Maintenance Helper
City of Archer City
05.2015 - 08.2015
- Maintained an inventory of tools, materials, and supplies for use on job sites
- Repaired water mains, and sewer lines.
- Provided assistance with park maintenance such as mowing, trimming shrubs, and weed eating.
- Operated a variety of light and heavy equipment such as backhoes, tractors, dump trucks during road maintenance.
- Performed road maintenance duties using asphalt patch material.
Education
Biology
Vernon College
Graduated - undefined
Archer City High School
01-2017
Skills
- Sales strategy development
- Complex Problem-solving
- Interpersonal communication skills
- Customer relationship building
- Product and service knowledge
- Account management
- Territory growth
- Time management
- Client relations
Timeline
Sales Representative
Lincare
11.2025 - Current
Receptionist
Advanced Rehab & Healthcare
06.2025 - 11.2025
Maintenance Specialist/ Park Ranger
Texas Parks and Wildlife
08.2023 - 05.2025
Client Services Rep
North Texas Community Healthcare Center
08.2020 - 08.2023
Groundskeeper
Whitehat Game Ranch
01.2020 - 07.2020
Guest Service Associate
Market Street
04.2016 - 08.2020
Summer Maintenance Helper
City of Archer City
05.2015 - 08.2015
Graduated - undefined
Archer City High School
Biology
Vernon College