Bohdi Jones
Birmingham
Summary
Dynamic professional with a proven track record at Aflac, excelling in relationship building and client account management. Adept at training and development, I consistently enhance team performance and drive sales growth. My expertise in cross-functional collaboration and customer service has led to significant client satisfaction and retention.
Overview
28
28
years of professional experience
Work History
Insurance Agent
Aflac/Combined/Women Financial Power
05.2023 - Current
- Dedicated insurance agent specializing in supplemental insurance and annuities. Passionate about helping clients achieve financial security through tailored solutions. Skilled in policy education, benefit optimization, and relationship building to meet diverse client needs.
- Charlotte Metro
- Educated clients on tailored insurance products and services, improving their understanding and decision-making.
- Developed strong client relationships, fostering trust and satisfaction to increase client retention.
- Conducted market research to identify potential customers and business opportunities, informing strategic outreach efforts.
Delivery Service Driver
Amazon DSP
Durham
05.2025 - 11.2025
- Safely operated delivery vehicles to ensure timely package deliveries and exceptional customer service.
- Delivered packages to residential and commercial locations, ensuring timely service and customer satisfaction.
- Communicated with dispatch to provide updates and resolve issues, ensuring smooth delivery operations.
- Managed delivery schedules to optimize routes, minimizing delays and maximizing timely deliveries.
- Performed routine vehicle maintenance to ensure operational reliability.
- Stored items securely after each delivery run to maintain safety protocols.
Store Manager
Ross Dress For Less
Decatur
06.2022 - 11.2022
- Managed 50+ associates, oversaw budgets and payroll, and handled $11M in freight receivables. Restructured budget to cut costs and optimized spending. Fostered cross-functional collaboration while maintaining a professional, organized, and safe environment.
- Decatur, GA
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and organized stockroom for efficiency.
- Trained and supervised staff in customer service and sales techniques.
Office Manager
Canes Construction
Atlanta
09.2020 - 09.2021
- Managed $750k payroll, $2.5 million accounts receivable, and correspondence for 50+ employees in a construction company. Streamlined workflows, boosted productivity by 70%, and optimized overseeing budgets, payroll, and $11M in freight receivables.
- Atlanta, GA
- Managed daily office operations for construction projects, ensuring seamless execution of administrative tasks.
- Coordinated schedules and meetings for project managers and team members to facilitate effective communication and project alignment.
- Supervised office staff to maintain efficient workflow and ensure timely task completion.
Life Insurance Agent
New York Life Insurance Co
Los Angeles
02.2018 - 01.2020
- Delivered financial planning and life insurance solutions to LA/NY entertainment community, advising clients on coverage options and securing underwriting approval while enhancing industry knowledge.
- Los Angeles, CA
- Conducted comprehensive needs assessments to determine suitable insurance solutions.
- Assisted clients in selecting appropriate life insurance policies based on needs.
- Educated clients on policy details, benefits, and coverage options available.
Interior Design
Closet World
Whittier
02.2018 - 10.2018
- Designed residential and commercial interiors, creating space plans, color palettes, and textile presentations. Built strong client relationships, delivering budget-conscious, high-quality designs. Enhanced spaces with strategic lighting, materials, and décor.
- Whittier, CA
- Resolved issues that arose during interior design projects to maintain project timelines and quality.
- Conducted training sessions for staff on effective resource utilization in interior design projects.
- Supported development of marketing strategies to enhance visibility of interior design services offered by the firm.
Executive Sales
Equinox Fitness
05.2013 - 01.2018
- Led sales team to exceed quarterly goals, achieving 90% client retention and top annual performer status for five consecutive years, consistently surpassing 115% of annual sales targets while managing and coaching team members and driving leads through events and referrals.
- Beverly Hills and West Hollywood, CA
- Developed strategic initiatives to enhance member engagement and retention.
- Collaborated with senior leadership to align operational goals with strategic vision.
- Oversaw implementation of fitness programs tailored to diverse member needs.
Brand Ambassador
Loro Piana
Beverly Hills
10.2011 - 01.2012
- Engaged customers by sharing in-depth product knowledge and compelling brand narratives.
- Cultivated strong relationships with clients to strengthen brand loyalty and trust.
- Represented luxury products at events to elevate brand visibility.
- Collaborated with top clients on wardrobe development, providing tailored solutions for family lifestyles and assisting Hollywood clients and stylists with wardrobe needs for TV, film, and entertainment.
- Beverly Hills, CA
Brand Ambassador
Ralph Lauren
Beverly Hills
01.2008 - 10.2011
- Provided exceptional retail experiences for luxury/celebrity shoppers, boosting brand awareness through events, demonstrations, and promotions. Implemented company initiatives and executed product activations with professionalism.
- Beverly Hills, CA
- Engaged customers through tailored interactions and product education, fostering stronger brand connections.
- Promoted brand values and heritage at events and exhibitions, enhancing audience appreciation and recognition.
- Collaborated with sales teams to improve customer experience and loyalty, driving repeat business.
Brand Ambassador Lead
Ralph Lauren
Southampton
05.2010 - 09.2010
- Engaged customers by showcasing Ralph Lauren’s luxury lifestyle brand, enhancing customer connection and brand perception.
- Educated clients on product features and brand history, enriching their experience and fostering brand loyalty.
- Completed exclusive leadership development program; boosted brand awareness through events, demonstrations, and promotions by designing impactful product displays and identifying high-traffic locations to build rapport with customers and vendors.
- Collaborated with team members to maintain visual merchandising standards.
- Managed customer interactions in Southampton, NY
General Manager
Priority Associates | Paradox
New York
11.2001 - 07.2007
- Managed urban non-profit for fashion professionals across major cities, securing $100K+ annually for operations while leading strategic vision and long-term planning.
- New York, NY
- Developed and implemented strategic plans to achieve company goals and objectives.
- Led cross-functional teams to improve operational efficiency and service delivery.
- Managed budgeting processes to ensure financial health of the organization.
Life Coach/ Chaplain
University of Miami
Coral Gables
01.1998 - 12.2001
- Coached professional and collegiate athletes mentally, physically, and emotionally, including sessions with Hurricane, Heat, Dolphin, and Panther players. Served as chaplain for University of Miami football and baseball teams. Led individual and group sessions, helping clients build life management and coping skills while addressing cultural and linguistic needs.
- Coral Gables, FL
- Guided clients in personal development and goal-setting sessions, empowering them to achieve meaningful life changes.
- Developed personalized coaching plans tailored to client needs and aspirations, fostering individual growth and self-discovery.
- Facilitated workshops on stress management and resilience building, equipping participants with practical tools for overcoming challenges.
Education
CERTIFICATION IN ATHLETE SPIRITUAL DEVELOPMENT -
Duke University
Durham, NCBACHELOR OF ARTS - Public Relations, Advertising, English, Spanish
University of Alabama
Tuscaloosa, ALSkills
- Sales techniques
- Sales strategy
- Account management
- Customer service
- Team leadership
- Employee training
- Team collaboration
- Relationship building
- Interpersonal communication
- Cultural communication
Personal Information
Expected Salary: 2026
Timeline
Delivery Service Driver
Amazon DSP
05.2025 - 11.2025
Insurance Agent
Aflac/Combined/Women Financial Power
05.2023 - Current
Store Manager
Ross Dress For Less
06.2022 - 11.2022
Office Manager
Canes Construction
09.2020 - 09.2021
Life Insurance Agent
New York Life Insurance Co
02.2018 - 01.2020
Interior Design
Closet World
02.2018 - 10.2018
Executive Sales
Equinox Fitness
05.2013 - 01.2018
Brand Ambassador
Loro Piana
10.2011 - 01.2012
Brand Ambassador Lead
Ralph Lauren
05.2010 - 09.2010
Brand Ambassador
Ralph Lauren
01.2008 - 10.2011
General Manager
Priority Associates | Paradox
11.2001 - 07.2007
Life Coach/ Chaplain
University of Miami
01.1998 - 12.2001
CERTIFICATION IN ATHLETE SPIRITUAL DEVELOPMENT -
Duke University
BACHELOR OF ARTS - Public Relations, Advertising, English, Spanish
University of Alabama