Boluwatife Okewunmi
Newark,NJ
Summary
Detail-oriented early-career technical support professional with experience installing workstations, configuring operating systems, and resolving hardware and software issues. Strong background in customer service, technical documentation, and network support, with a focus on fast problem-solving, accurate setup, and dependable user support.
Overview
1
1
year of professional experience
Work History
PC Technician
Velocity Tech Solutions
The Bronx, New York
07.2026 - 08.2026
- Troubleshot hardware and software issues for Velocity Tech Solutions users.
- Configured operating systems and user accounts for Velocity Tech Solutions devices.
- Installed Velocity Tech Solutions workstations and peripheral devices.
Work Study Student
Essex County College
Newark, New Jersey
07.2026 - Current
- Supported Essex County College office staff with student records and daily clerical tasks.
- Answered phones and greeted visitors in campus department office.
- Maintained accurate filing of documents to support efficient office operations. and organized paperwork for accurate recordkeeping.
Customer Service Associate
Walgreens
Newark, New Jersey
11.2025 - Current
- Resolved customer inquiries in a timely manner.
- Handled returns, exchanges, and customer concerns with professional service.
- Assisted with photo orders, pickup requests, and front-end service tasks.
- Followed policies and procedures to meet or exceed established performance requirements.
Education
Associate of Science - Engineering
Essex County College
Newark, NJ05-2027
Skills
- Hardware diagnostics
- Operating system configuration
- Software deployment
- Network support
- Device setup
- Scripting languages
- Technical writing
- Customer service
Timeline
PC Technician
Velocity Tech Solutions
07.2026 - 08.2026
Work Study Student
Essex County College
07.2026 - Current
Customer Service Associate
Walgreens
11.2025 - Current
Associate of Science - Engineering
Essex County College