Bonbon Strong
Miami,FL
Summary
Dynamic server with a proven track record at Tupelo Honey Cafe, showcasing exceptional customer service and a strong work ethic. Excelled in high-volume dining environments, adept at food and beverage pairings and upselling techniques. Recognized for enhancing customer satisfaction and cultivating relationships, demonstrating both hard and soft skills without compromising service quality.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
3
3
years of professional experience
Work History
Server
Tupelo Honey Cafe
07.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
MATTIE AND EDDIE
06.2022 - 04.2023
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server
Bonefish Grill Restaurants
01.2022 - 03.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Arranged linens and table settings according to seating plan and event theme.
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
Education
No Degree - Fashion Design
AI INSTITUTE
Miami, FL07-2003
High School Diploma -
KEYSTON
Hazleton, PA03-2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- High volume dining
- Table bussing
- Food and beverage pairings
- Upselling techniques
Timeline
Server
Tupelo Honey Cafe
07.2023 - 09.2024
Server
MATTIE AND EDDIE
06.2022 - 04.2023
Server
Bonefish Grill Restaurants
01.2022 - 03.2023
No Degree - Fashion Design
AI INSTITUTE
High School Diploma -
KEYSTON
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