Bonita Lee
Somerset,NJ
Summary
Dedicated Patient Service Representative works productively with diverse personalities and experienced in busy clinical settings. Excellent problem-solver and clear communicator with positive and up beat personality,ready to bring years of relevant work experience to your team.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Princeton Radiology Associates
05.2023 - Current
- Greet and assist patients with check in process.
- Entered patient demographic and insurance data into EHR.
- Obtaining payments ie copays,co insurance,deductible and account balances.
- Scheduling radiology imaging exams and follow ups.
- Answer incoming calls ,respond to inquiries by directing call to appropriate department.
- Verify insurance eligibility and coverage for patients.
Patient Service Representative
Pediatric Orthopedic Associates of RWJBH
12.2021 - 05.2023
- Greeted and assisted patients with check-in and check out.
- Obtaining payments ie copays, co insurance and account balances.
- Entered patient demographic and insurance data into electronic medical record system.
- Managed a high volume of incoming calls providing professional and courteous service to new and existing patients.
- Verified insurance eligibility and coverage for patients.
- Balanced deposits and credit card payments each day.
- Electronic document processing.
- Documenting a patient encounter.
- Acquired and processed patient referrals.
Patient Service Representative II
New Brunswick Cardiology Group
08.2018 - 06.2020
- Greeted and assisted patients with check in process.
- Obtaining payments ie copay, co insurance and account balances.
- Updating patient demographics, insurance verification.
- Arranged follow up appointments and coordinated with patients to prepare for specialized cardiac procedures,including stress tests and echocardiograms.
Education
High School Diploma -
Franklin High School
Somerset, NJ06-1994
Skills
- Punctual and Hardworking
- Empathy and Compassion
- EMR
- Medical terminology
- HIPPA Compliance
- Patient Appointment Management
- Staff Leadership
- Patient Registration
- Precertification
Timeline
Patient Service Representative
Princeton Radiology Associates
05.2023 - Current
Patient Service Representative
Pediatric Orthopedic Associates of RWJBH
12.2021 - 05.2023
Patient Service Representative II
New Brunswick Cardiology Group
08.2018 - 06.2020
High School Diploma -
Franklin High School
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