Bonita Peay
North Myrtle Beach,SC
Summary
Lead wellness coordinator with strengths in patient scheduling, front desk operations, and calendar management. Maintains smooth daily clinic flow while supporting patient needs. Ensures accurate records and attentive service.
Overview
28
28
years of professional experience
Work History
Lead Wellness Coordinator
The Joint Chiropratic
North Myrtle Beach, South Carolina
03.2022 - Current
- Facilitated patient arrivals and departures at chiropractic front desk, enhancing overall patient experience.
- Managed appointment scheduling and kept daily provider calendars current.
- Educated patients on wellness plans and membership options.
- Shared wellness plan and membership details with patients.
- Assisted chiropractors in maintaining patient flow and room readiness, contributing to efficient clinic operations.
- Answered calls and resolved patient scheduling questions.
- Updated patient files and confirmed account information.
CEO and Owner
ESG4Life
Charlotte, North Carolina
01.2014 - Current
- Established esg4life's strategic sustainability vision to promote responsible growth.
- Directed executive operations across finance, partnerships, and organizational planning.
- Created individualized treatment plans tailored to client goals and objectives.
- Evaluated client needs and selected essential oils for treatment plans.
- Prepared custom oil mixtures following safety and dilution guidelines.
- Educated clients on home use, storage, and oil precautions.
- Documented client preferences for personalized service delivery. and session notes for follow-up care.
- Guided staff on essential oil handling and service standards.
- Monitored client progress and adjusted treatment plans accordingly.
- Researched new products, trends, and industry developments in aromatherapy.
- Provided aromatherapy massages using essential oils and massage techniques.
Chief Executive Officer
PMG INC
Charlotte, North Carolina
04.1999 - 2022
- Assessed departmental budget needs and allocated resources to optimize operational efficiency.
- Directed environmental services across housekeeping, sanitation, and safety compliance.
- Developed cleaning procedures to ensure adherence to facility rules and infection control standards.
- Scheduled staff coverage for environmental services shifts and daily work assignments.
- Trained supervisors on equipment operation, chemical safety, and workplace practices.
- Coordinated inspections with facility leaders to support sanitation readiness.
- Conducted inspections to confirm compliance with safety regulations and enhance overall safety measures.
- Supported emergency response activities during natural disasters.
- Attended conferences and workshops on environmental protection initiatives.
Education
Certificate - Life Coaching
His Coach Academy
Durham, NC02-2012
Bachelor of Science - Business Administration And Management
University of NC Charlotte
Charlotte, NC01-1983
Skills
- Wellness coordination
- Wellness education
- Patient intake
- Patient scheduling
- Chart documentation
- Front desk operations
- Patient communication
- Chart documentation
- Wellness education
Timeline
Lead Wellness Coordinator
The Joint Chiropratic
03.2022 - Current
CEO and Owner
ESG4Life
01.2014 - Current
Chief Executive Officer
PMG INC
04.1999 - 2022
Certificate - Life Coaching
His Coach Academy
Bachelor of Science - Business Administration And Management
University of NC Charlotte