Bonni Wollard
Johnson City,TN
Summary
My strengths are reliability, people skills and willingness to do what is ever asked of me. I am a team player!
Overview
23
23
years of professional experience
Work History
Office Manager
Appalachian Acupuncture
08.2015 - 09.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
Peeks Chiropractic
08.2007 - 07.2015
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Front End Manager
Home Depot
02.2000 - 07.2005
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Oversaw cashier operations, bookkeeping, and security.
- Monitored cash drawers in 18 checkout stations to verify adequate cash supply.
- Maintained strong customer relations and effective customer service standards.
- Evaluated employee performance and made recommendations for improvements.
Education
High School Diploma -
Miami Springs Senior High
Miami, FL05-1978
Skills
- Customer service
- Organizational skills
- Customer relations
Timeline
Office Manager
Appalachian Acupuncture
08.2015 - 09.2022
Office Manager
Peeks Chiropractic
08.2007 - 07.2015
Front End Manager
Home Depot
02.2000 - 07.2005
High School Diploma -
Miami Springs Senior High